How to correct your personal information with us.
Start by finding the category below that best describes your relationship with us. For each type of employee and associate, you’ll find details about what you can correct and how to go about it.
Current U.S. employees
Use Workday
Time estimate: Less than five minutes
Log in to Workday.
Select “Update Contact Info” or “Personal Information” from the global navigation window.
Update your home or work contact information.
Call myHR
Time estimate: Usually less than 10 minutes
If you’re unable to correct your personal information through your Workday account, our human resources team may be able to help you correct your personal information.
Use our online form
Time estimate: Up to 45 days
You can submit a request to correct personal information we have about you. If you also have a personal account with
More options
Time estimate: Usually less than 10 minutes
Need to correct sensitive information?
To correct your Social Security number (SSN) and other types of sensitive information, submit a ticket through the Employee Care Help Center. You may be asked to provide legally sufficient documentation to verify the corrections.
Need to change your work email address?
Please contact Technology Services for email assistance.
Former U.S. employees
Call myHR
Time estimate: Usually less than 10 minutes
Former employees
Our human resources team may be able to help you update the mailing address
Separated employees
Our human resources team may be able to help you update your mailing address, personal phone number, or personal email.
Use our online form
Time estimate: Up to 45 days
You can submit a request to correct personal information we have about you. If you also have a personal account with
Current and former contractors
Contact your T-Mobile manager or your employer
Time estimate: Varies
If you work as a contractor who's not a
Authorized retail workers
You can update your name and personal phone number by asking your employer to email a request to DealerProvisioning@
SNIP and Fieldglass employees
Your employer or
Former contractors
You can make corrections to your personal information only if your employee status is active.
Use our online form
Time estimate: Up to 45 days
You can submit a request to correct personal information we have about you. If you also have a personal account with
Job applicants
Log in
Time estimate: Less than five minutes
Some of your personal information can be updated by visiting the careers page on our website. Just log in as an applicant.
If you’re a current employee who’s applying for a different internal position, you can log in to Workday and select “Update Contact Info” or “Personal Information” from the global navigation window to change your home or work contact information.
Use our online form
Time estimate: Up to 45 days
You can submit a request to correct personal information we have about you. If you also have a personal account with
International employees
Call myHR
Time estimate: Usually less than 10 minutes
Our human resources team may be able to help you correct your personal information. First, the representative will need to verify your identity.
Email us
Time estimate: Varies
If you worked for or visited
Office visitors
Use our online form
Time estimate: Up to 45 days
You can submit a request to correct personal information we have about you. If you also have a personal account with
Have questions?
For more information about your data rights, please explore the following topics: