Here’s how to switch:

Step 1: Plan your switch

  • Choose your plan
  • Pick your new devices or bring your own
  • Gather your most recent mobile bill & your PIN
  • Get your IMEI numbers

Step 2: Switch from the comfort of your home

  • Join online now
  • Or switch in the T-Life app

 

Step 3: Enjoy all your new benefits & perks

Now that you’re a T-Mobile member, you know it’s better over here. Learn more about everything you get with your plan.

Pick and change what you want. It’s included in your T-Mix plan.

For the first time, make your plan truly yours. Pick the benefits and device promotions you'll actually use, and decide what's valuable to you.

A hand holds a phone showing “Sarah’s T-Mix,” a grid of benefit picks: Apple Music, Apple TV, Delta, DoorDash, ESPN, Google Gemini, Hulu, New Device, Pandora, Paramount+, SiriusXM, T-Satellite, Xbox Game Pass and YouTube Premium.

Looking for other ways to switch?

It’s easy. Just pick the way that’s best for you.

Berry and magenta gradient background supplied for the HOL26 iPhone 18 Pro promotional cards.
Burgundy iPhone 18 Pro with PRO lettering, white Apple iPhone 18 Pro logo, and green holiday ribbon.
APPLE
T-Mix: 3 Picks

This holiday, choose iPhone 18 Pro On Us.

No trade-in needed. Get yours when you switch to T-Mobile and bring your number on a qualifying T-Mix plan.

Make it yours

Make your plan truly yours.

Pick the benefits and device promotions you’ll actually use, then remix every 3 months. Explore T-Mix

Magenta box that reads no trade-in.

No trade-in needed to join the best network.

Keep your phone or score a great deal on a new one when you activate a line. Explore deals.

Magenta box that reads same-day delivery.

FREE same-day delivery.

For a limited time, get your new phone, 5G Home Internet, or both delivered for FREE the same day you switch. Check availability at checkout.

Switch and save on our best deals.

TOP BRANDS. GREAT VALUE.

Your favorite phones.
Now with a lower down payment.

Google Pixel 10, Samsung Galaxy A17 5G, and Motorola razr+ smartphones side-by-side.

If you cancel entire account before receiving all bill credits, credits stop and balance on required finance agreement is due; for phones, contact us. Bill credits end if you pay off device early. For well-qualified customers, plus tax & $35 device connection charge.

More resources to help you switch.

Want to keep your phone?

First, make sure your phone is compatible with our network.

Want to check your phone’s trade-in value?

Use our simple tool to estimate the value of your device.

Want to transfer your number?

Check if your number is eligible to transfer. You'll need your ID, account number, and PIN or passcode.

Need to back up your phone?

Back up your current one so your contacts, pictures, and more are ready to go.

Got questions?

  • Only T-Mobile provides you with the lowest upfront cost on the latest devices with no annual service contract and no overages on an award-winning 5G network. With our Experience Plans, we separate the cost of the device from the cost of your service. Bring your own eligible device, and you’ll save even more on your monthly bill. Now that's what we call better wireless. Learn more about the perks of joining T-Mobile.

  • Our 5G network is the best place to get dependable coverage in the places you live, work, and play. To find out what coverage is like in your area, check out our Coverage Map.

  • Yes, but first, check your phone’s compatibility with the T-Mobile network. If you have questions, please call us at 1-800-T-MOBILE or visit your nearest T-Mobile store.

  • You can trade in your old, working phone or device for credit toward a new purchase with T-Mobile's Device Trade-In Program. It is not required that your trade-in device was purchased from T-Mobile. When you activate your T-Mobile account, you can apply that trade-in credit to your bill. To get started, go to Phone Trade-In and follow the on-screen instructions.

  • Yes, it is possible to keep the number you already have from another wireless or landline carrier. First, check if your existing number is eligible for transfer to T-Mobile. If it is, simply follow the on-screen instructions displayed during check-out to authorize the transfer. We'll do the rest. In rare circumstances, we are unable to transfer a number to our network—usually because we don't have a transfer agreement with the original service provider. Be sure to keep your old phone and old account until your number is fully activated on your new T-Mobile account for seamless service. If you are interested in a prepaid phone and transferring your number to T-Mobile, visit your nearest T-Mobile store.

  • Yes! For help setting up your new phone, check out our device switch and data transfer guide.

  • You can get started online anytime, find a store near you, or call us 1-800-T-MOBILE.

  • This is a limited offer where if you switch to T-Mobile and don’t love us, you can switch back to your previous carrier within 30 days of line activation and get a $125 rebate for each eligible line. To become eligible, you must activate a new account with at least one new voice line and bring your number (port-in) from a participating carrier (AT&T, Verizon, Spectrum, Claro [Puerto Rico], Liberty Wireless, Xfinity, and UScellular). Your T-Mobile account must also be in good standing.

    Contact us prior to switching back to request payout. Complete the switch within 30 days of your account activation, and you’ll receive a $125 virtual prepaid Mastercard® (no cash access; expires in six months) for each eligible line, up to 12 lines. One offer per subscriber. Allow five weeks for card to arrive.

  • No. T-Mobile doesn’t lock you into an annual service contract. We want to be the company you want to be with, not the one you’re stuck with.