Stay connected where your business takes you.

We're keeping customers connected beyond our own signal—even at 30,000 feet. Eligible customers have free in-flight connection options, including full-flight Wi-Fi and streaming options where available.

As part of In-Flight Connection, eligible customers get free connectivity with streaming, where available, all flight long on nearly 100% of domestic flights on partner airlines: Alaska, American, Delta, and United. We partner with Intelsat, Viasat, Thales, and Panasonic to give free in-flight Wi-Fi on Alaska Airlines, United Airlines, American Airlines, and select Delta Air Lines flights. T-Mobile is also a proud partner of Delta, giving SkyMiles Members fast, free in-flight Wi-Fi on Delta and on us on most Viasat flights within the U.S.

There’s no sign up required for In-Flight Connection. Just make sure you’re on an eligible rate plan, your phone is Wi-Fi enabled, and you’ve made at least one call using Wi-Fi Calling on your current device and SIM card.

Before you board, ensure you have:

1. A compatible T-Mobile phone updated with the most recent software.
2. A valid e911 address on file with T-Mobile for your mobile number—you can verify this at My.T-Mobile.com.
3. Turn Wi-Fi Calling on and make at least one Wi-Fi call with your current SIM card.

On larger flights, in-flight Wi-Fi may be available at the gate, generally the cabin crew will provide instructions once in-flight Wi-Fi is available and most flights will have information on how to connect in the seat-back pocket.

1. Switch your device to Airplane mode and turn on Wi-Fi.
2. Make sure Wi-Fi Calling is set to enabled.
3. Select the airline's Wi-Fi network (DeltaWifi, AlaskaWifi, etc.).
4. Open any internet browser to go to the Wi-Fi homepage.
5. You’ll be automatically redirected to a login page.
6. If you’re not redirected, type wifionboard.com into your browser.
7. Select "In-Flight Connection On Us".
   1. Enter your T-Mobile phone number.
   2. Enter the CAPTCHA letters and numbers in the box if prompted.
   3. Select "Get Wi-Fi and Texting”—the confirmation screen will appear to confirm you’re connected.

Threat Protect is a set-and-forget app that automatically encrypts the Wi-Fi connection on phones and tablets, so it’s perfect for when customers need to get work done and have no choice but to use public Wi-Fi—like when travelling internationally. T-Mobile for Business customers now get Threat Protect included at no extra cost on ProMobile and SuperMobile plans.

Threat Protect may be available for business customers on other plans for just $1.99/mo.

Threat Protect offers set-and-forget mobile security. When it detects a Wi-Fi connection, it automatically turns on and, if needed, it provides secure encryption of data to the internet. And if the Wi-Fi is performing poorly, Threat Protect automatically uses the T-Mobile nationwide 4G and 5G network to augment the Wi-Fi data, providing an optimal user experience.

Yes, you can add Threat Protect to any plan for $1.99/line/month. This benefit is not available for any consumer (non-business) plans.

Visit one of our retail locations or call 844-924-4220 to add this benefit to your plan. Once purchased, simply download the app and follow the instructions to get started.  

T-Mobile customers on most plans get faster speeds, including plans with up to 5GB of high-speed data in more than 215+ countries and destinations. Most customers get unlimited data up to 256kbps.

Check international roaming coverage by country to see if you’re traveling to one of the 215+ countries that gets free data and texting as part of your eligible plan.

Messaging included with in-flight connection includes text messages (SMS) and data messages through Facebook Messenger, WhatsApp, and iMessage.

All SkyMiles Members connected to Delta in-flight Wi-Fi On Us can use data messaging apps like Facebook Messenger, WhatsApp, and iMessage. Text messaging (SMS) is also supported; however, MMS and some RCS (multimedia messages) are not currently supported.

T-Mobile TRAVEL with Priceline is a site with travel deals exclusively for T-Mobile customers. Customers can save up to 40% on hotels or Pay Now rental cars, plus book flights and more on T-MobileTravel.com!

As part of In-Flight Connection, T-Mobile customers get free Wi-Fi and streaming, where available. The benefit is available all flight long on four of the biggest US airlines. Now, we’re partnering with Delta to give everyone with a Delta SkyMiles account, free Wi-Fi all flight long on Delta Air Lines—regardless of their wireless provider. Delta SkyMiles Members can expect free Wi-Fi on most Delta flights within the US. Smartphones, tablets, and laptops are eligible. Accessing free Wi-Fi will also give you access to messaging apps like Facebook Messenger, WhatsApp, and iMessage for messaging while connected to Delta’s free in-flight Wi-Fi. Carrier messaging (SMS) is also supported; however, MMS and some RCS (multimedia messages) are not currently supported.

Anyone with a Delta SkyMiles account can enjoy free in-flight Wi-Fi on select Delta flights within the U.S.

Non-Members can join Delta SkyMiles for free while on board or on the ground to access free Wi-Fi and other benefits.

Free Wi-Fi for Delta SkyMiles Members is now available onboard most of Delta’s domestic mainline flights.

Free in-flight Wi-Fi for SkyMiles Members is now available on most of Delta’s domestic mainline flights within the US. You can expect to see free Wi-Fi for SkyMiles Members on Delta’s international and regional flights by the end of 2024.

It’s simple:
1. Open your device Settings, turn on Airplane Mode, then turn on Wi-Fi.
2. Choose the DeltaWiFi.com network. If the Wi-Fi portal does not open, go to DeltaWi-Fi.com using your browser.
3. Sign into your SkyMiles account or join SkyMiles for free.