Dialpad: Generative AI For Sales | T-Mobile for Business

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Guide sellers with AI assistance when they need it.

Dialpad’s AI Agent Assist UI supports a sales professional on a call.

Unleash sellers with real-time data.

Connect your sellers to the right information in real time with a Dialpad Ai sales assistant that delivers objection handling, live recommendations, scripts, and more.

A smiling sales professional on a call at the office; three colleagues stand in the background.

Advanced AI sales coaching.

Keep sellers focused on wins with QA scorecards, sentiment analysis, and in-call modes that let managers listen in or participate as appropriate.

Native CRM integrations.

Do less app switching, more deal closing. Dialpad autologs calls, transcripts, and notes in your CRM, so your team doesn’t have to.

FOR SELLERS

Empower your sales team from end to end with AI sales tools.

Improve sales IQ and drive revenue with AI-powered sales coaching. Get real-time transcripts and AI analysis re action items, keywords, and customer sentiment. Transition between prospect conversations, team meetings, and messaging in one intuitive workspace.

FOR MANAGERS

Increase the impact of your sales teams.

Support sellers during and after calls with live AI coaching. Gain deeper insight into sales performance with advanced analytics. Enhance sales readiness with playbooks, smart responses, and built-in objection handling.

FEATURES

Built-in AI and so much more.

A professional works on her laptop with one hand and holds a tablet in the other.

Built-in AI sales tools.

Including advanced speech recognition and natural language processing for transcriptions and analytics.

A professional works on her laptop. A smartphone rests on her desk.

Sales playlist.

Uplevel the entire team with a digital library of successful sales calls.

A sales professional takes a call on her headset at the office alongside three colleagues.

Objection handling.

Populate the right response based on recognized keywords using AI Agent Assist or Real Time Assist cards.

A sales manager smiles at two colleagues.

Coaching groups.

Help managers monitor sentiment during calls, jump in to help, save deals, and identify opportunities.

Close-up of hands typing on a laptop keyboard. A smartphone rests on the desk.

Smart responses.

Help sellers answer the tough questions as they’re asked with automated support scripts.

A sales professional in a headset drops a pre-recorded voicemail.

Voicemail Drop.

Save time by pre-recording a single voicemail to easily drop when a prospect doesn’t answer a call.

Connect your business to everywhere with Dialpad.

Professional on a city street uses Dialpad on her smartphone to quickly reach a colleague and get the link to a file she needs.

Business communications: Dialpad Ai Voice and Ai Meetings.

Calls, messages, and meetings have never been easier—or smarter. Dialpad makes AI work for you with an AI-powered business phone system and AI-assisted video meetings with built-in transcriptions.

Learn more

A sales professional uses Dialpad’s Ai Sales Center.

The world’s most advanced AI contact center.

It’s easy to create fantastic omnichannel customer experiences with Dialpad Ai Contact Center. Set up agents in minutes, from virtually anywhere, and provide continuous support with real-time AI assistance.