Have a safe trip!

You’re connected across Canada & Mexico.

• Up to 30GB of high-speed data in Mexico & Canada if you have an Experience Beyond or Go5G Next plan

• Up to 15GB of high-speed data in Mexico & Canada if you have an Experience More or Go5G Plus plan​

• Up to 10GB of high-speed data in Mexico & Canada if you have a Go5G plan​

• Up to 5GB of high-speed data in Mexico & Canada if you have a MAX, Magenta, One or Plus plan

• Unlimited basic data in Mexico & Canada

• Unlimited texting to and from the U.S., Mexico, and Canada

• Unlimited calling to and from the U.S., Mexico, and Canada

• See more information here

icon flags Mexico Canada

You’re connected around the globe.

• Up to 15GB of high-speed data in 215+ countries & destinations if you have an Experience Beyond or Go5G Next plan​

• Up to 5GB of high-speed data in 215+ countries & destinations if you have an Experience More, Go5G Plus, or Max plan

• Up to 5GB of high-speed data in 11 European countries if you have a Go5G.

• UNLIMITED basic data in 215+ countries & destinations

• Unlimited texting in 215+ countries & destinations

• Calling at $0.25/min

• See details for your destination here

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Call us from anywhere. Free.

If you need to reach T-Mobile customer service while you’re traveling, we won’t charge you a thing.

Got questions?

    • Up to 15GB of high-speed data in 215+ countries and destinations: Experience Beyond/Go5G Next (including Military, 55, First Responders), After using 15GB of high-speed data, roaming data is unlimited up to 256kbps.
    • Up to 5GB of high-speed data in 215+ countries and destinations: Experience More/Go5G Plus/ Magenta MAX (including Military, 55, First Responders). After using 5GB of high-speed data, roaming data is unlimited up to 256kbps.
    • Up to 5GB of high-speed data in 11 European countries: Go5G™ (including Military, 55, First Responders). After using 5GB of high-speed data, roaming data is unlimited up to 256kbps.

    If you’re on a T-Mobile Essentials™ plan, you get unlimited texting and calling at $0.25 per minute in 215+ countries and destinations. Pay-in-advance plans and No Credit Check plans are excluded from this benefit.

    When you use up 80% of your high-speed data, you’ll receive an SMS notifying you. When you’ve used up all your high-speed data, you’ll receive an SMS explaining options to buy an International Pass that provides more high-speed data and free voice calls. International Passes can be purchased in the T-Life app.

  • You must have a device with a compatible frequency for the country you’re visiting for your device to work. Most recent smartphones are quad-band and support frequencies in almost any country. To confirm your device’s compatibility, check out each destination you’ll be visiting by entering it in the look-up tool and selecting Check coverage. There you can see the rates and coverage map for that location. When you're done reviewing the coverage and rates, go to See if your device works in that country. Enter your device in the field and select Check compatibility.

    You should also know, traveling to a country outside of the 215+ countries and destinations will incur text charges at $0.50 per text. You will have the option to use Wi-Fi only for data purposes. Voice and data charges vary by country. See specific country rates by entering the country you’re visiting.

  • To disable international data roaming, you can dial #ROF# or #763# and press send, or dial 611, from the US, from your T-Mobile device to request that international roaming capabilities be blocked on your account. From outside the US, dial +1-505-998-3793. Later, if you’d like to remove this block, call the same number. Please note that only Primary Account Holders may remove the block. Also, Wi-Fi usage will not be blocked, and calls and texts over Wi-Fi may incur additional charges, depending on where you’re calling or texting.

  • Call, text, and browse in Mexico and Canada with no setup and no roaming charges. Your phone works the moment you arrive. Plus, you get unlimited calling to Mexico and Canada from the US for free. 

    • Unlimited calling, texting, and high-speed data with up to 30GB, then unlimited up to 256kbps: Experience Beyond/Go5G Next (Including Military, 55, First Responder versions). After using 30GB of high-speed data, roaming data is unlimited up to 256kbps.
    • Unlimited calling, texting, and high-speed data with up to 15GB, then unlimited up to 256kbps: Experience More/Go5G Plus™ (including Military, 55 and First Responder versions). After using 15GB of high-speed data, roaming data is unlimited up to 256kbps.
    • Unlimited calling, texting, and high-speed data with up to 10GB, then unlimited up to 128kbps: Go5G™ (including Military, 55+ and First Responder versions). After using 10GB of high-speed data, roaming data is unlimited up to 128kbps.
    • Unlimited calling, texting, and high-speed data with up to 5GB, then unlimited up to 256kbps: Magenta MAX and One Plus plans
    • Unlimited calling, texting, and high-speed data with up to 5GB, then unlimited up to 128kbps: ONE, Simple Choice, Business Unlimited, and more.

    The full Canada and Mexico included experience is currently not available for basic plans like T-Mobile Essentials™ which gets unlimited talk & text and data at up to 128kbps at no additional cost. Check your plan details for additional information.

    If you're not sure what plan you have or what's included, contact us by phone, message, or social, and we'll be happy to check it for you.

     

  • If you’re a primary account holder or authorized user, you can get a pass using your T-Life app, logging on to My.T-Mobile.com, or following the link in the welcome text message you receive when you enter one of the 215+ countries and destinations. Also, you can call our Team of Experts® before your trip by dialing 611, from the US, on your mobile device. From outside the US, dial +1-505-998-3793. Charges for the pass will show up on your next T-Mobile bill.

    Additional users on your account can also purchase their own International Passes. To purchase a pass for immediate use, these users simply log into the T-Life app or My.T-Mobile.com account and use a credit card to purchase an International Pass.

    If you have a T-Mobile for Business Customers account that cannot utilize the T-Life app or My.T-Mobile.com, you must have an authorized user call Customer Care to purchase passes.

  • On Experience More when you travel abroad in 215+ countries and destinations you will have up to 5GB of high-speed data and unlimited data at up to 256kbps. These speeds are great for browsing the web, e-mail, social media, and other apps like GPS/maps. Some applications, like streaming music or video, typically requires higher-speed data. If you frequently travel internationally and need higher speeds, switch to Experience Beyond. This plan gives you up to 15GB of high-speed data, then unlimited data at up to 256kbps speeds in 215+ countries and destinations.

    When you use up 80% of your high-speed data, you’ll receive an SMS notifying you. When you’ve used up all your high-speed data, you’ll receive an SMS explaining options to buy an International Pass that provides more high-speed data and free voice calls. International Passes can be purchased in the T-Life app. 

  • Click here to find out if your destination is one of the 215+ countries and destinations that receive up to 15GB of high-speed data or unlimited data at 256kbps speeds and unlimited texting as part of your eligible plan.

  • If you’re on a qualifying plan, like an Experience, Go5G™, ONE, Essentials™ or Simple Choice plan, you can add an International Data Pass to use in 215+ countries and destinations. These passes include increased high-speed data options and unlimited voice calling

    • 1 Day (512MB) International Data Pass: 512MB of high-speed data at up to LTE speeds and unlimited calling in 215+ countries and destinations, to be used up to 24 hours, for $5.
    • 10 Day (5GB) International Data Pass: 5GB of high-speed data at up to LTE speeds and unlimited calling in 215+ countries and destinations, to be used up to 10 days, for $35.
    • 30 Day (15GB) International Data Pass: 15GB of high-speed data at up to LTE speeds and unlimited calling in 215+ countries and destinations, to be used up to 30 days, for $50.

    If you use all the high-speed data included in the pass before the designated time is up, you can still use unlimited texting and the roaming data benefit based on your current rate plan, or at up to 256kbps for the duration of the pass if your rate plan does not include international data. Unlimited calling will be available for the full designated time as well. If you activate a new pass, then your old pass expires, and your time starts over using the duration of the new pass.

    Use your International Pass high-speed data however you’d like. You’re not restricted to a certain amount of data per day.

  • You can check your cruise coverage here. We recommend that you turn off roaming while the ship is docked in a US port. Otherwise, your phone may pick up the ship's network, and you'll be charged cruise ship roaming charges for any usage. Once you're out to sea, you can then turn roaming back on and pay the respective usage for data, text, and voice. You can turn off international data roaming by dialing #ROF# (#763) from your mobile device. You can turn on international data roaming by dialing #RON# (#766) from your mobile device.

  • To make a call while you’re roaming overseas, whether you’re calling within the country or to a location outside it, simply dial the plus symbol (+), the country code, the city code (if necessary), and the local number. For example, if you’re trying to reach T-Mobile Customer Care when you’re roaming internationally, dial the plus symbol (+), followed by 1-505-998-3793 from your mobile phone. From a landline phone, dial the International Direct Dialing prefix for the country you’re in, followed by 1-505-998-3793. T-Mobile will not charge you for calls to Customer Care, but long distance fees may apply if you call from a landline phone.

  • Add Stateside International Talk (SIT) to your plan for $15 per month. Get discounted calling rates from the US to landlines in 70+ countries and unlimited calling and texting to mobile numbers in 30+ countries.