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Commercial terms

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What terms and conditions apply to T-Mobile’s Broadband Internet Access Services?

T-Mobile’s Broadband Internet Access Services are subject to the T-Mobile Terms and Conditions at https://www.t-mobile.com/responsibility/legal/terms-and-conditions. Specific information about our Broadband Internet Access Services can be found under the heading "Using Our Network" and certain uses of our network are also prohibited as described under the heading "What are the Permitted and Prohibited Uses for my Device and Service."

If you use your data plan in a manner that could interfere with other customers' service, affect our ability to allocate network capacity among customers, or degrade service quality for other customers, we may suspend, terminate, or restrict your data session, switch you to a more appropriate data plan, or terminate your service. For example, applications which automatically consume unreasonable amounts of available network capacity or are designed for unattended use are prohibited as they may interfere with our ability to provide a good service experience for the majority of our customers, cause capacity issues, and/or degrade network performance. Applications or services that would interfere with T-Mobile’s delivery of a customer-chosen plan or feature, e.g., content filtering, may be unavailable while the customer continues to choose that plan or feature.

The experience of government and enterprise customers, including through E-Rate, may also be governed by an applicable rate plan terms sheet, government contract, or Major Account Agreement.

What data plans and pricing does T-Mobile offer?

T-Mobile offers mobile Broadband Internet Access Services for smartphones, basic phones, tablets, netbooks, USB modems, mobile hotspot devices, and other wireless devices over our 2G, 4G, and 5G broadband networks. Your data plan may feature a specific amount of high-speed data, after which your data speed may be reduced or your data access may end for the remainder of the billing cycle. If your data plan features a specific amount of high-speed data, certain uses of the network may not count against that allotment.

Your plan includes access to the technologies, features, and services that were available and that you purchased when you first activated your current rate plan. You may have temporary access to new services while they are being tested or made available for purchase. Temporary access to some new technologies, services, or features (e.g. advanced 5G use cases) may provide noticeable network experience benefits, like significantly increased speeds, lower latency, or other performance improvements. Your temporary access may end at any time, but we may begin offering access for purchase.

You can visit our Network Management and Performance Metrics pages for information on how we manage data for different rate plans, users, and experiences. Additionally, you can find more information and Broadband Labels about our current data plans for our services, including prices, terms and conditions, high-speed data allotments, and other features, please see the following:

Wireless Mobile Customer Plans (https://www.t-mobile.com/cell-phone-plans, http://prepaid.t-mobile.com/prepaid-plans, https://prepaid.t-mobile.com/prepaid-plans/connect)

Wireless Home Internet Customer Plans (https://www.t-mobile.com/isp)

Rate Card (https://www.t-mobile.com/ratecard)

Business and Government Plans (https://business.t-mobile.com)

Schools and libraries seeking to participate in the E-Rate program may be eligible to purchase Broadband Internet Access Services under existing contracts between T-Mobile and government agencies. Schools and libraries interested in learning about eligibility to purchase under these contracts and the Broadband Internet Access Services available under these contracts should contact their account representative.

Got questions?

For additional Open Internet disclosures not found on this page, including our Privacy Notice, please review the Frequently asked questions.

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