BELLEVUE, Wash. — Oct. 3, 2024 — Today, T-Mobile (NASDAQ: TMUS) is number one for small business and large enterprise customer satisfaction in the prestigious J.D. Power 2024 U.S. Business Wireless Satisfaction Study. Small Businesses have spoken again, and T-Mobile is the best with the highest score across the following categories: billing, digital tools and support, cost of service, network quality, plus offerings and promotions. On top of that T-Mobile takes the lead for large enterprise customers too, being recognized as the best in categories including billing, digital tools and support, cost of service, sales representatives, and offerings and promotions.
On top of this, T-Mobile for Business customers get great value and benefits:
- Connectivity that businesses can count on with the largest, fastest and most awarded 5G network nationwide helping to give our business customers quicker app updates, faster video uploads, and seamless HD video calls. All made possible because T-Mobile is the only major wireless provider with nationwide advanced 5G standalone capabilities.
- Premium business perks offering over $1,500 in annual benefits, including business travel benefits, free full flight Wi-Fi and streaming, high-speed data abroad, international roaming, Microsoft 365 on Us and Scam Shield Premium on eligible business plans.
J.D. Power conducts an annual independent online survey to measure business customer satisfaction with the top five national wireless providers in three types of businesses: large enterprise (500 or more employees), medium business (20-499 employees) and small business (1-19 employees). The J.D. Power 2024 U.S. Business Wireless Satisfaction Study measures satisfaction with providers of telecommunication voice and data services based on responses from 3,995 wireless customers surveyed between June and August 2024.
For more information about T-Mobile’s J.D. Power rankings, visit www.jdpower.com. To learn more about the benefits of switching to T-Mobile for Business, visit https://www.t-mobile.com/now.
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See 5G device, coverage, & access details at T-Mobile.com. $1500 Value: Based on retail value of benefits included within select rate plans with 4 lines.
About T-Mobile
T-Mobile US, Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Mint Mobile. For more information please visit: https://www.t-mobile.com