T-Mobile Workforce
PRIVACY NOTICE
Last updated: April 25, 2025
Overview
At
So you can be better informed, this notice describes how we collect and use your personal data, to whom we disclose it, how you can exercise your data choices, and how you can contact us.
This notice does not cover:
- Your interactions with
T-Mobile as a customer, such as browsingT-Mobile ’s website to check out our products and services or logging into your account as a customer. To learn more about how we collect and use information related to interactions outside of the employment, job applicant, or NTW context, please see ourT-Mobile Privacy Notice. - International employees, job applicants, or NTWs. To learn more about how we collect and use information from our international employees, job applicants, or NTWs, please email us at IntlPrivSpt@
T-Mobile .com.
How we collect data
We collect data about you in different ways depending on your relationship to
- Directly from you. For example, when you apply for a job or throughout your employment or NTW relationship with us.
- Automatically. For example, when you interact with our internal websites or applications, swipe your ID badge, or use our networks and computer systems.
- From other sources. For example, your previous and current employers, vendors, service providers (e.g., time entry, payroll, identity verification, expense reimbursement services, and recruiters), insurance and benefits providers, travel partners (e.g., travel agents and portals, car service, and ride share companies), online sources such as social networks and recruiting sites (e.g., LinkedIn), open government databases, acquired entities, and other public sources.
- From ourselves. For example, we may create data about you, such as inferences we may derive from data we have collected or when preparing a performance review.
Data we collect & how we use it
Here are examples of the types of data we collect and the most common contexts in which we collect and use data.
Application data
Examples of personal data collected
Certain sensitive data categories described in the “Sensitive data disclosure” section below; work permit status, like immigration, residency and related information; professional and background information about you, such as your resume and application form, details about your qualifications, skills, academic and education background, training courses attended, work experience, language capabilities, employment history, results of drug and alcohol testing, health screenings or certifications, work permit/visa application information, and references or recommendations from previous employers, driving and vehicle licensing and history.
Primary purpose for collection and use
- Career planning and development
- Equal opportunity employment, diversity, inclusion, and accessibility programs
- Legal/policy compliance and enforcement
- Recruitment and retention
Audio, electronic, visual, or similar data
Examples of personal data collected
Facial images and voice information like photos, videos, and voice recordings.
Primary purpose for collection and use
- Legal/policy compliance and enforcement
- Workplace safety, security, and management
- Other work-related purposes
Biometric data
Examples of personal data collected
Fingerprint, voiceprint, and facial images from which an identifier template can be extracted.
Primary purpose for collection and use
- Recruitment and retention
- Workplace safety, security, and management
- Identity verification
Categories required to be listed specifically under certain state laws
Examples of personal data collected
Name, signature, social security number, physical characteristics or description (which may appear on government ID), address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.
Primary purpose for collection and use
- Collaboration
- Equal opportunity employment, diversity, inclusion, and accessibility programs
- Legal/policy compliance and enforcement
- Payroll, compensation, benefits, and expense administration
- Performance management, review, and development
- Product/service delivery and development
- Recruitment and retention
- Workplace safety, security, and management
- Other work-related purposes
Characteristics of protected classifications under state or federal law
Examples of personal data collected
Race, color, religion (may include religious affiliation, dress and grooming practices), sex/gender (includes pregnancy, childbirth, breastfeeding and/or related medical conditions), gender identity, gender expression, sexual orientation, marital status, familial status, medical condition (genetic characteristics, cancer or a record or history of cancer), military or veteran status, citizenship, national origin (includes language use and possession of a driver’s license issued to persons unable to prove their presence in the United States is authorized under federal law), disability, request for family care leave, request for leave for an employee’s own serious health condition, request for Pregnancy Disability Leave, or age (over 40).
Primary purpose for collection and use
- Equal opportunity employment, diversity, inclusion, and accessibility programs
- Legal/policy compliance and enforcement
- Payroll, compensation, benefits, and expense administration
- Other work-related purposes (like appropriate amenities and facilities for our workforce)
Content of interviews/other forms of assessment
Examples of personal data collected
Like your in-person, audio, or video interviews (live and recorded), information about you available online, such as social media posts, and other forms of assessment you might provide.
Primary purpose for collection and use
- Career planning and development
- Policy compliance and enforcement
- Recruitment and retention
Education data
Examples of personal data collected
Like academic records that include institution name, years attended, diploma or degree obtained, and other information you provide to us about your education.
Primary purpose for collection and use
- Career planning and development
- Equal opportunity employment, diversity, inclusion, and accessibility programs
- Policy compliance and enforcement
- Recruitment and retention
Employment and performance data
Examples of personal data collected
Date of hire, title, transfers and promotions, salary and rewards, training, absences and reasons for absences, letters of appreciation and commendation, grievances or disciplinary matters, and resignation or termination of employment, demographic data such as age, including date of birth, gender, marital status, spouse and dependents, and certain sensitive data categories described in the “Sensitive data disclosure” section below, work permit status and related immigration information, attendance at corporate functions and sites, compensation history with us, performance information, aptitude, disciplinary information, training records and certifications, educational information.
Primary purpose for collection and use
- Collaboration
- Equal opportunity employment, diversity, inclusion, and accessibility programs
- Legal/policy compliance and enforcement
- Payroll, compensation, benefits, and expense administration
- Performance management, review, and development
- Product/service delivery and development
- Recruitment and retention
- Workplace safety, security, and management
- Other work-related purposes
Employment/job preferences
Examples of personal data collected
Like your employment and job preferences such as the details of the type of employment, salary, terms relating to compensation and benefits packages, willingness to relocate, or other job preferences.
Primary purpose for collection and use
- Career planning and development
- Policy compliance and enforcement
- Recruitment and retention
Geolocation data
Examples of personal data collected
Approximate location data based on your IP address, as well as office location, conference room booking locations, travel location, and precise location, where applicable.
Primary purpose for collection and use
- Legal/policy compliance and enforcement
- Work-related travel
- Workplace safety, security, and management
Identifiers/contact information
Examples of personal data collected
Your name, online identifiers, account and usernames, aliases, telephone number, email address, home and postal address, signatures, and other identifiers described in the “Sensitive data disclosure” section below.
Primary purpose for collection and use
- Collaboration
- Equal opportunity employment, diversity, inclusion, and accessibility programs
- Legal/policy compliance and enforcement
- Payroll, compensation, benefits, and expense administration
- Performance management, review, and development
- Product/service delivery and development
- Recruitment and retention
- Workplace safety, security, and management
- Other work-related purposes
Images and recordings of you
Examples of personal data collected
Your photograph, voice, audio/video recordings and transcripts of our in-person or online events, meetings and/or calls, and security footage of you on our premises.
Primary purpose for collection and use
- Policy compliance and enforcement
- Workplace safety, security, and management
- Product/service delivery and development
Inferences
Examples of personal data collected
Inferences about you drawn to reflect your skills, preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
Primary purpose for collection and use
- Career planning and development
- Performance management, review, and development
- Policy compliance and enforcement
- Recruitment and retention
Internet or other electronic network activity and analytics or monitoring data
Examples of personal data collected
Activity or data related to employee, job applicant, or NTW communications and use of
Primary purpose for collection and use
- Collaboration
- Legal/policy compliance and enforcement
- Payroll, compensation, benefits, and expense administration
- Performance management, review, and development
- Product/service delivery and development
- Recruitment and retention
- Workplace safety, security, and management
- Other work-related purposes
Medical and health-related data
Examples of personal data collected
In order to administer and manage employee benefits, our service providers may collect information like your medical condition or disability, pregnancy status, health, sickness, vaccine record, injuries, temperature, communicable disease or other medical test results, beneficiary, and family information.
Primary purpose for collection and use
- Equal opportunity employment, diversity, inclusion, and accessibility programs
- Legal/policy compliance and enforcement
- Payroll, compensation, benefits, and expense administration
- Workplace safety, security, and management
Payroll, tax, and benefits data
Examples of personal data collected
Your bank account details, payroll records, tax information, pension information, benefits elections, investment and portfolio information, vacation and leave of absence information, payroll deduction information, expense reimbursement information, and insurance-related information.
Primary purpose for collection and use
- Payroll, compensation, benefits, and expense administration
- Legal/policy compliance and enforcement
Personal or work vehicle data
Examples of personal data collected
Your vehicle license plate number, year, make, model, and location.
Primary purpose for collection and use
- Policy compliance and enforcement
- Workplace safety, security, and management
Product development and personalization
Examples of personal data collected
Personal data described in this privacy notice.
Primary purpose for collection and use
We use personal data to provide, develop, customize, and personalize products and services.
Travel data
Examples of personal data collected
Your loyalty program numbers, dates and length of travel, hotel names and locations, and travel routes.
Primary purpose for collection and use
- Recruitment and retention
- Work-related travel
Other data
Examples of personal data collected
Other information you provide to us related to your onboarding, employment, job applicant role, NTW role, or that we collect for other human resources, business, security, travel, or safety-related purposes.
Primary purpose for collection and use
Other work-related purposes.
Sensitive data disclosure
We collect certain personal data considered “sensitive” (“sensitive personal data”). To support our legal and business activities, and as permitted by law, we may collect sensitive personal data as part of our relationship with you. If you use your work-issued devices or any device that accesses
Examples of sensitive personal data that we collect include:
- Government-issued identifiers, such as social security information, driver’s license information, state identification card, or passport information
- Contents of emails, mail, and SMS messages
- Account log-in, financial account, debit card, or credit card number in combination with a security or access code, password, or credentials that allow access to an account
- Precise geolocation
- Sensitive demographic data, such as race, ethnicity, sex life or sexual orientation, gender, gender identity, religious or philosophical beliefs, or union membership
- Biometric information (where used for the purpose of uniquely identifying you)
- Health information
We do not use or disclose sensitive personal data to infer individual characteristics and only use or disclose the data for purposes described in section 7027(m) of the California Consumer Privacy Act Regulations. That means we only use it for things like providing services, processing transactions, complying with laws, managing our business, preventing fraud, harm, or other illegal actions, and securing your data and our network.
De-identified data
We may collect personal data that we de-identify. When we do so, we have processes in place designed to ensure the information cannot be reassociated with you. Once de-identified, data is not subject to this privacy notice. We may share this data with third parties and allow them to use it for their own purposes. If we do so, we obligate recipients of de-identified information to maintain and use such de-identified data in accordance with applicable law.
We do not “sell” (as defined by California’s privacy law) most personal data covered by this notice. However, we do use third-party services on certain careers web pages to send you relevant career ads (i.e., targeted advertising) and perform analytics about our candidate outreach efforts. That means we "share" some of your personal data and disclose certain personal data to our service providers for business purposes as indicated in the tables below.
Here are the general categories of personal data that are either collected by or disclosed to a service provider for a business purpose and who we share data with for targeted advertising:
Application data
Who we disclose this data to for a business purpose
Administrative service providers
Recruiting service providers
Who we share this data with for targeted advertising
Audio, electronic, visual, or similar data
Who we disclose this data to for a business purpose
Recruiting service providers
Security service providers
Who we share this data with for targeted advertising
We don’t share this data for targeted advertising.
Categories required to be listed specifically under certain state laws
Who we disclose this data to for a business purpose
Administrative service providers
Data analytics providers
Internet service providers
Operating systems and platforms
Payment processors and financial institutions
Payroll, benefits, and expense service providers
Recruiting service providers
Security service providers
Travel service providers
Other service providers
Who we share this data with for targeted advertising
We don’t share this data for targeted advertising.
Characteristics of protected classifications under state or federal law
Who we disclose this data to for a business purpose
Administrative service providers
Payroll, benefits, and expense service providers
Recruiting service providers
Security service providers
Travel service providers
Other service providers
Who we share this data with for targeted advertising
We don’t share this data for targeted advertising.
Content of interviews/other forms of assessment
Who we disclose this data to for a business purpose
Administrative service providers
Recruiting service providers
Who we share this data with for targeted advertising
Education data
Who we disclose this data to for a business purpose
Administrative service providers
Recruiting service providers
Who we share this data with for targeted advertising
We don’t share this data for targeted advertising.
Employment and performance data
Who we disclose this data to for a business purpose
Administrative service providers
Payroll, benefits, and expense service providers
Recruiting service providers
Security service providers
Other service providers
Who we share this data with for targeted advertising
We don’t share this data for targeted advertising.
Employment/job preferences
Who we disclose this data to for a business purpose
Administrative service providers
Recruiting service providers
Who we share this data with for targeted advertising
We don’t share this data for targeted advertising.
Geolocation data
Who we disclose this data to for a business purpose
Security service providers
Administrative service providers
Who we share this data with for targeted advertising
We don’t share this data for targeted advertising.
Identifiers
Who we disclose this data to for a business purpose
Administrative service providers
Data analytics providers
Internet service providers
Operating systems and platforms
Payment processors and financial institutions
Payroll, benefits, and expense service providers
Recruiting service providers
Security service providers
Travel service providers
Other service providers
Who we share this data with for targeted advertising
Advertising networks
Social networks
Images and recordings of you
Who we disclose this data to for a business purpose
- Security service providers
- Administrative service providers
Who we share this data with for targeted advertising
We don’t share this data for targeted advertising.
Inferences
Who we disclose this data to for a business purpose
Survey service providers.
Who we share this data with for targeted advertising
We don’t share this data for targeted advertising.
Internet or other electronic network data
Who we disclose this data to for a business purpose
Administrative service providers
Data analytics providers
Internet service providers
Operating systems and platforms
Payment processors and financial institutions
Security service providers
Who we share this data with for targeted advertising
Advertising networks
Social networks
Medical and health-related data
Who we disclose this data to for a business purpose
- Administrative service providers
- Payroll and benefits service providers
Who we share this data with for targeted advertising
We don’t share this data for targeted advertising.
Payroll, tax, and benefits data
Who we disclose this data to for a business purpose
- Administrative service providers
- Payroll, benefits, and expense service providers
Who we share this data with for targeted advertising
We don’t share this data for targeted advertising.
Personal or work vehicle data
Who we disclose this data to for a business purpose
Security service providers.
Who we share this data with for targeted advertising
We don’t share this data for targeted advertising.
Travel data
Who we disclose this data to for a business purpose
Administrative service providers
Payroll, benefits, and expense service providers
Travel service providers
Who we share this data with for targeted advertising
We don’t share this data for targeted advertising.
We may also share any of the categories of personal data listed above in the following situations:
- Affiliates and business transactions and acquisitions. We may share personal data with our other companies (e.g., affiliate companies, or other companies under common control). If another company purchases, or plans to buy, our company, or things that we own, we may also share personal data with that company, including at the beginning stage of the purchase.
- Law enforcement and those with legal necessity. We access, transfer, disclose, and preserve personal data to comply with applicable law or respond to valid legal process, including from law enforcement or other government agencies; to operate and maintain the security of
T-Mobile Systems, including to prevent or stop an attack on our computer systems or networks; to protect the rights or property of ourselves or others, including enforcing our agreements, terms, and policies; or to act in urgent circumstances such as protecting the health or personal safety of a candidate, employee, NTW, agent, customer, user ofT-Mobile services, or member of the public.
- Other disclosures with your consent. We may share personal data with other third parties when we have your consent or direction to do so.
- Other disclosures without your consent. We may share personal data in connection with any legal process, to respond to emergencies, to enforce our agreements, to defend
T-Mobile , to collect payment, to comply with laws, to investigate possible illegal activities or a violation of our policies, terms and conditions, and to protect the rights, interest, safety, or property ofT-Mobile , you, and others, including to detect and help protect against fraud, abuse, security incidents, and other unauthorized activities.
- Professional services. We may share personal data with our professional service providers, like our accountants, auditors, or lawyers.
- Employment verification. We may share personal data with third parties for purposes of verifying your employment with us or a previous employer during the hiring process.
- The general public. For example,
T-Mobile may provide features or services that permit employees and NTWs to publicly display and disclose certain personal data, such as their name or username, profile or directory information, photo, video, or other personal data that employees and contractors choose to disclose.
Please note that some of the internally provided applications and services that we make available to you also include integrations, references, or links to services provided by providers whose privacy practices differ from ours. If you provide personal data via these integrations, references, or links, or allow us to disclose personal data to them, that information is governed by their privacy statements.
How long we keep data
We retain your personal data for business or tax needs, or legal reasons. For example, we retain personal data in accordance with our recordkeeping and reporting obligations under applicable labor and employment laws and as necessary to administer and carry out the employment relationship and our post-employment obligations. We set our retention periods based on things like the type of personal data, the business purpose for which it was collected, and legal obligations to retain certain kinds of personal data.
Your choices
We offer employees, NTWs, and job applicants certain choices related to your personal data.
- Accessing your personnel file. No matter where you live, you may request to access your personnel files by emailing HRRecords@
T-Mobile .com. California residents have additional choices detailed below. - Changes.To correct or make changes to the personal data we have about you, employees and NTWs have several self-service options. Learn how to correct your personal data.
- Communications preferences. You can choose whether to receive optional communications from us by email, SMS, and telephone related to new jobs or roles that become available. If you receive these optional email or SMS messages from us and would like to stop, you can do so by following the directions in that message or by contacting us as described in the Contact us section below. If you receive a call from us related to new jobs or roles that become available, and no longer wish to receive such calls, you can ask to no longer receive those calls. These choices do not apply to certain informational communications, including communications about an existing application with us.
- Do not sell or share. You may opt out of having your data sold or shared by us, which includes having it used for targeted advertising or for third parties to use for direct marketing, by going to our Privacy Dashboard or using the “Do Not Share or Sell My Personal Information” link on our websites or in our apps. If you’ve opted in to our Personalized Ads & Offers program, you may also need to withdraw your consent via the Privacy Dashboard to be removed from that program. We recognize the Global Privacy Control (GPC) signal broadcast from certain web browsers as an opt-out request, but we don’t recognize the “do not track” signal because there isn’t a universal standard for how to apply it. Read our Do Not Sell or Share My Personal Information article for more information.
California employees, NTWs, and job applicants have these additional choices:
- Access. You may request access to your personal data or confirm that we have data about you. We will provide access to your data in a portable and machine-readable format. To see the personal data we may have collected about you, visit our Personal data request page and choose the category that best describes your relationship with
T-Mobile . - Deletion. You may request that we delete your personal data. Visit our Personal data request page and choose the category that best describes your relationship with
T-Mobile . We’ll show you how to proceed. Note that in many situations we must keep some of your personal data because certain exceptions may apply. For example, we may keep personal data that is necessary to provide employment or NTW services, detect security problems, or to comply with laws.
If you are a California resident and wish to exercise one of these choices, please visit the Privacy Dashboard online. If you need assistance with submitting a request, you can contact us using the information at the bottom of this notice. An authorized agent may submit an access, deletion, or correction request on your behalf. They should visit our Personal data request page and choose the category that best describes your relationship with
Non-Discrimination
We won’t discriminate against you for exercising your privacy choices.
Changes to this privacy notice
We may change our notice and privacy practices over time. This notice includes a “last updated” date which is the date the current version was last changed.
Additional information
This privacy notice does not form any part of any contract of employment.
Contact us
If you are an employee and you have questions about this notice, visit our Submit a request page in the