Consent to Use Electronic Records and Signatures

Last updated: October 01, 2024

Overview

We are required by law to provide certain information to you in writing. For purposes of our relationship with you, you agree to accept all communications electronically and use electronic signatures (“consent”) with T-Mobile USA, Inc. and our controlled subsidiaries, assignees, agents, and participating financial institutions. Unless you consent, we are required to provide some communications to you in writing. We recommend you print a copy of this document for your records.

What types of communications will I receive electronically?

Your consent applies to your entire relationship with us, including this transaction. Unless you withdraw your consent, your agreements with us, equipment installment plan contracts, lease agreements, monthly statements, and any disclosures, notices, or other information related to this transaction or otherwise about your relationship with us (“communications”) will be delivered electronically. We may, if we choose, require communications to be in writing.

How do I withdraw consent or change my email address?

You may withdraw your consent whenever you want without charge, or change your email address, by calling us at (800) 937-8997. All communications provided prior to your withdrawal of consent are still valid. After you withdraw consent, your future communications with us will be in writing whenever required by law.

How do I receive paper copies?

You can get a paper copy of any electronic communications at no charge by calling us at (800) 937-8997.

Are there any computer hardware, software, and other requirements?

You must have the following items and features in order to receive and retain electronic communications:

• Valid e-mail address.

• Computer and/or mobile device that supports electronic file storage and maintains a currently supported version of an operating system, internet browser (with per session cookies enabled), and a PDF reader.

• Printer, if you wish to print copies.

*We’ll notify you if we change the computer hardware or software requirements in a way that creates a material risk that you will not be able to receive, retain or access the communications. Your continued use of electronic communication after any notice constitutes your continued consent to the change.

Confirmation of your consent

By providing your consent, you confirm you have reviewed the above and agree (1) to electronically receive all communications; (2) to use electronic signatures; and (3) that you have the required hardware, software (including PDF reader), and email to receive and retain electronic communications. You represent that you are authorized and are providing this consent on behalf of yourself and all of the authorized users on your account.