How to correct your personal information with us.
Vendors
If you’re a vendor or sole proprietor who invoices
Log in to Ariba
Time estimate: 10 minutes
If you’re enrolled in the Ariba business network, log in to your account and correct your personal information directly.
T-Mobile for Government
You can change your name, E911 address, and voicemail password.
Contact your business rep
Time estimate: Varies
Call or email your
Email us
Time estimate: Varies
Email our Accounts Payable team at
APDirectDeposit@
Network landlords
If you’re a landlord who leases space to us for our network cellular towers, you may need to make changes to inaccurate personal information we have about you that’s associated with your property or lease arrangement. For example, if you’ve sold a property or changed your remit address, you'll want to let us know. Here’s how.
T-Mobile for Government
You can change your name, E911 address, and voicemail password.
Log in to Siterra
Time estimate: 10 minutes
Log in to your Siterra account and correct your personal information directly.
Contact our Lease Administration team
Time estimate: Varies
Call: 1-877-373-0093
Email:
PropertyManagement@
Write:
12920 SE 38th Street
Bellevue, WA 98006
ATTN: Lease Administration
Wholesale partners
If you’re a wireless company with a wholesale contract to resell our wireless products and services to your customers, you can correct inaccurate personal information we may have about you. Here’s how.
T-Mobile for Government
You can change your name, E911 address, and voicemail password.
Log in to your wholesale portal
Time estimate: 10 minutes
Log in to your account and correct your personal information.