Support SUPPORT
New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan Netflix on Us HotSpot plans Voicemail Use Mobile HotSpot All plans support topics Tutorials Troubleshooting Unlock your device Protect your device SIM card & eSIM All device assistance topics Get T-Mobile for Business Billing and payments Manage your account Orders and shopping Account Hub registration All business support topics

With our Equipment Installment Plans (EIP), you can pay your purchase off over time, interest free. When you combine an EIP with Protection <360>, you're able to upgrade sooner using our built- in JUMP! 2.0 benefits. If you have questions about your JUMP! 1.0 feature, give us a call at 1-800-937-8997.

Down Payment & Monthly Billing

  • Down payments depend on the chosen device and your credit qualifications.
  • Your down payment is due immediately and won't be reflected on your T-Mobile bill.
  • For lower monthly payments, make a bigger down payment by calling us or stop by a T-Mobile store
  • The duration of an EIP may be 24 monthly payments, depending on device.
  • Accessories purchases that total over $49 are eligible for a 12-month EIP.
  • If you cancel wireless service, remaining balances on the device become due.

Was this helpful?