T-Mobile for Business accounts on the TFB1 bill format can use Data Direct to set up and manage existing services with T-Mobile for Business via the Account Hub Reporting tool.

Things to Know

This provides information on modifcations, known issues, and enhancements for the Data Direct Tool, which is only available to customers on the TFB1 bill format.

Data Direct Explained

Data Direct allows customers to access their invoice data in an electronic file format, instead of relying on paper documents. It provides a secure and convenient way to download or transfer invoice data in a pipe (“I”) delimited text file. Data Direct can help customers automate their business processes and reduce the effort required to process large bills. Each Data Direct file corresponds to one invoice.

Data Direct Setup

Create Data Direct file

1. Log in to Account Hub.
2. Search by account to ensure you’re accessing the correct account.
3. Select Reporting from the navigation panel.
4. Select the Enhanced Delivery tab.
5. Select Data Direct from the data format option drop-down menu.
6. Enter the corresponding data in each of the required fields:
   • Name
   • Email
   • Contact Phone Number
   • Included Usage Details: Select Yes or No
   • GPG Key. This is the public GPG key text block. This is used to encrypt the file. File encryption is required.
   • GPG Recipient Key. This is in email address format.
   • Optional TEM information (This is for a Telecom Expense Management company)
   • Delivery method: Select ‘Manual Download from Website only’ or ‘SFTP and Manual Download from Website’.
   • SFTP delivery method selected includes the following:
     • Destination IP address
     • Destination DNS Name
     • Destination Username
     • Destination Full Directory Path
     • Destination Server File
7. Enter any optional fields. An optional field not commonly used is the Exclude Ban Filter list. By default, a Data Direct file is created for all accounts under your organization. You may choose to exclude accounts from having a Data Direct file created. Any account not on the excluded list then has a Data Direct file created.
8. Select Create once all required and optional fields are populated. The file setup request is sent to an office billing team for setup and to coordinate testing for the SFTP connection. After the first billing cycle after enrollment, the Data Direct file will be available for download and delivered via sFTP if the SFTP option was selected.

Manage Data Direct

Edit existing Data Direct

1. Log in to Account Hub.
2. Search by account instead to ensure you’re accessing the correct account.
3. Select Reporting from the Navigation panel.
4. Select the Enhanced Delivery tabs.
5. Select Edit next to the Data Direct product you currently have. This loads the Data format and delivery options page for that product.
6. Edit the required and optional fields as needed and submit the form.
7. Enter the corresponding data in each of the required fields:
   • Name
   • Email
   • Contact Phone Number
   • Included Usage Details: Select Yes or No
   • GPG Key. This is your public GPG key text block. This is used to encrypt the file. File encryption is required.
   • GPG Recipient Key. This is in email address format.
   • Optional TEM information (This is for a Telecom Expense Management company) 
   • Delivery method: Select ‘Manual Download from Website only’ or ‘SFTP and Manual Download from Website’
   • SFTP delivery method selected includes the following:
     • Destination IP address
     • Destination DNS Name
     • Destination Username
     • Destination Full Directory Path
     • Destination Server File

Optional field

• Exclude Ban Filter list: By default, a Data Direct file is created for all accounts under your organization. 
• You may choose to exclude accounts from having a Data Direct file created. Any account not on the excluded account list then has a Data Direct file created.

Download Data Direct file

1. Log in to Account Hub.
2. Search by account instead of company name to ensure correct account access.
3. Select Reporting from the Navigation panel.
4. Select the Enhanced Delivery tab.
5. Locate the file from the Enhanced Delivery Dashboard.
6. Select Download next to the file for the needed bill cycle. 

Still need help?

Contact your T-Mobile for Business Dedicated Expert for additional support with Data Direct.