- [Support](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) [Billing and payments](https://www.t-mobile.com/support/business/billing) [Manage your account](https://www.t-mobile.com/support/business/account) [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) [All business support topics](https://www.t-mobile.com/support/business) [SUPPORT](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) - [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) - [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) - [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) - [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) - [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) - [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) - [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) - [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) - [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) - [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) - [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) - [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) - [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) - [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) - [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) - [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) - [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) - [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) - [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) - [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) - [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) - [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) - [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) - [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) - [Billing and payments](https://www.t-mobile.com/support/business/billing) - [Manage your account](https://www.t-mobile.com/support/business/account) - [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) - [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) - [All business support topics](https://www.t-mobile.com/support/business) [Support](https://www.t-mobile.com/support/) [Coverage](https://www.t-mobile.com/support/coverage) # International roaming checklist 0 Added! [](https://www.t-mobile.com) ### Manage Links Click any [available links](https://www.t-mobile.com) to add. Click any [added links](https://www.t-mobile.com) to remove. Links with [no highlight](https://www.t-mobile.com) can't be sent. Done (0 Links) This international roaming checklist has everything you need to know before traveling abroad. To check available options for international roaming, review [International roaming services](https://www.t-mobile.com/support/coverage/international-roaming-services). ## On this page: - [Check your coverage, rates, and device compatibility](https://www.t-mobile.com#heading1) - [Travel on cruise ships and ferries](https://www.t-mobile.com#heading3) - [Arriving at your destination](https://www.t-mobile.com#heading4) - [Make calls while abroad](https://www.t-mobile.com#heading5) - [Check voicemail & charges](https://www.t-mobile.com#heading6) - [Contact T-Mobile while abroad](https://www.t-mobile.com#heading7)   ## [](https://www.t-mobile.com)Check your rates and device compatibility Before you travel, confirm what your service will look like at your destination. Follow these steps to review your rates, coverage, and device compatibility: 1. Go to [https://www.t-mobile.com/cell-phone-plans/international-roaming-plans.](https://www.t-mobile.com/cell-phone-plans/international-roaming-plans) 2. Select __My account__ in the top-right corner, then select __Log in__ and enter your T-Mobile ID credentials if you are not already logged in. When logged in, your device compatibility and plan-specific rates will display automatically. 3. Search for the country you’re visiting. 4. Enter up to three countries and your device, then click __Check coverage__. 5. Review the calling and texting rates and data service experience. High-speed data allotment may vary by country and by plan. If a country is not listed, there is no roaming agreement and you cannot use your device or a T-Mobile SIM in that country. 6. Review __Your device status__ to check network compatibility, active roaming blocks, and line status. 7. Select __Check another device__ if you need to review a different device. Coverage while roaming is based on our roaming partners network and cannot be guaranteed.     ### Your plan and optional plan add-ons Many T-Mobile plans provide robust international roaming benefits. See everything we have to offer on the [International Roaming](https://www.t-mobile.com/cell-phone-plans/international-roaming-plans/unlimited-calling-data-pass) page. - The international roaming experience may vary based on your T-Mobile plan. - To check what plan you're on or to switch to a new plan, check out [Manage your plan](https://www.t-mobile.com/support/account/manage-your-plan) or you can [log in to your T-Mobile account](https://my.t-mobile.com/). - Looking for more data or calling when travelling abroad? [Learn more about our international data passes with unlimited calling and even more high-speed data](https://www.t-mobile.com/cell-phone-plans/international-roaming-plans/unlimited-calling-data-pass).   ### Additional details - Your device must register on T-Mobile's U.S. network and make a call before it can be used internationally. - You may need to turn on or turn off Data Roaming on your device.  - Disable Data Roaming to avoid unexpected charges: Dial __#ROF#__ or __#763#__ and press Send. - Enable Data Roaming: Dial __#RON#__ or __#766#__ and press Send. - Choose your device in our [tutorials](https://www.t-mobile.com/support/tutorials "https://www.t-mobile.com/support/tutorials") and check out the Connections & Network section for steps from your device's settings.   ## [](https://www.t-mobile.com)Travel on cruise ships and ferries Cruise ship roaming is available on selected cruise lines and ferries. To find rates while traveling at sea:  1. Go to [International Roaming page > Cruises](https://www.t-mobile.com/cell-phone-plans/international-roaming-plans/cruises) 2. Check your Cruise/Ferry name in the box provided. 3. Navigate to __See if your device is compatible__ and search for your device.   ### Tips to avoid higher charges - We recommend that you turn off roaming while the ship is docked in a U.S. port. Otherwise, your phone may pick up the ship's network and you'll be charged cruise ship roaming charges for any usage. Once you're out to sea, you can then turn roaming back on and pay the respective usage for data, text, and voice. - Calls placed over Wi-Fi to non-U.S. numbers are subject to the cruise ship rate. - Calls placed while the cruise ship is at port can still connect the ship’s network and are subject to the cruise ship rates. - Cruise ships are not covered by international data passes.   ## [](https://www.t-mobile.com)Arriving at your destination - You will receive a free welcome SMS when you arrive and register on the roaming provider's network. - The welcome SMS will confirm your country experience, rates, and additional details when you arrive. - You will receive free notifications when incurring usage charges   ## [](https://www.t-mobile.com)Make calls while abroad Incoming calls are routed automatically to your phone but placing a call while you're outside the U.S. works a little differently than when you're at home.   - __Call a local number__ in the country you're visiting: Dial the plus sign __+__ followed by the country code, city code, and number.  - Press and hold the zero (0) key to add the plus sign. - If there's a zero (0) listed before city code, remove the zero. - __Call back to the U.S.:__ Dial +1, the area code, and the number   - Example: +1-555-123-4567. - The plus sign replaces the need to use an IDD code. (It's the same to send a text message, too.) - __Emergency calls__: Dial 1-1-2 when traveling internationally for emergency calls.   - 9-1-1 may also be used in some countries in addition to 1-1-2. - If you're in doubt, check the local directory or other resources for the emergency number in that country. - __Toll-free__: Numbers like 1-800 or 1-888 can't be guaranteed to work while abroad. Check into alternate numbers for any you may want to call while traveling.   ## [](https://www.t-mobile.com)Check voicemail & charges While roaming internationally, you won't be charged for voicemails left in your inbox if your phone remains powered off or in airplane mode. However, you will be charged for the following:  - If your phone is on when you get an incoming call, even if you don't answer it and it goes to voicemail: The call is charged one minute for the call coming into the phone. (There are no charges at all if your phone is turned off.) - If your phone is off and receives incoming voicemails: When you turn it on while you are roaming internationally, the call is charged one minute for the voicemail coming into the phone. - If you call your voicemail from your mobile phone to listen to messages: That call will be charged at the international roaming rate of the country you're in.   If you don't want to be charged for listening to your messages, you can access your voicemail from a landline or other phone. You'll need your voicemail password (the one you selected during voicemail setup).   1. From a landline or other phone, call your mobile number and have it go to voicemail. 2. Interrupt your voicemail greeting by dialing __\*__ (the star key). 3. When it tells you to, enter your voicemail password. 4. Follow the menu options to check your voicemail messages. __Note__: Keep in mind, that the landline or other phone you're using may charge you long-distance fees when calling your phone to get your messages. Check into that ahead of time so you know what to expect.    ## [](https://www.t-mobile.com)Contact T-Mobile while abroad We'll still be right here if you need us while you're traveling. To give us a call: - From your mobile device, dial [+1-505-998-3793](tel:1-505-998-3793).  - We won't charge you anything for this call, no matter where you are. - Go ahead and store this number in your phone's contact list for easy and quick dialing while you're away. - From a landline (long-distance fees may apply), dial the International Direct Dialing (IDD) prefix for the country you're in, followed by [+1-505-998-3793](tel:1-505-998-3793).     * * * Was this helpful? * * * ## Can't find what you're looking for? - [Contact Us](https://www.t-mobile.com/contact-us) - [Ask our community](https://www.t-mobile.com/community/)