Skip to main content
Contact & support
Check availability

Paramount+ ON US for Internet

Paramount+ Essential plan is a streaming service included with the All-In Home Internet plan.

What's included

  • Stream over 40,000 episodes and hit movies, plus exclusive originals, live sports & more with Paramount+.
  • You can stream on three devices at a time.
  • Learn more about the channel lineup, shows, and features of Paramount+ Essential plan at https://www.paramountplus.com/.

Add Paramount+

Before getting started, make sure that:

  • You have a T-Mobile ID​.
  • You are a Primary Account Holder (PAH).
  • If you are billed directly by Paramount+, cancel your current subscription first.
  • If you have an existing Paramount+ subscription billed through a third party, you’ll need to manage your account and wait until the end of your billing period to redeem this offer.
  • As soon as your Paramount+ subscription becomes inactive, return to your account in T-Life to get the Paramount+ Essential plan ON US.

  • Using the T-Life app is the easiest way to redeem your Paramount+ Essential plan ON US benefit.

    1. Access the T-Life app on your device. 
    2. Select Manage > See plans.
    3. Choose Manage add-ons. Make sure that the All-In Home Internet line is chosen at the top.
    4. In the Services section, select the Paramount+ Essential plan ON US for Internet, then choose Continue.
    5. Review the order page and select Agree & Submit.
    6. Select Third-Party service terms then Start Activation.
    7. Complete registration of your new Paramount+ subscription.
    8. Start streaming.

  • When you add the All-In Home Internet plan to your account, a Paramount+ activation text/email message is sent immediately to the PAH from T-Mobile so you can activate your service. An SMS is sent if you have a T-Mobile cell phone and internet plan. An Email notification is sent if you only have T-Mobile internet.

    1. Select the link in the SMS/email to sign-in to your T-Mobile account and complete registration of your new Paramount+ subscription .
    2. Start streaming.

     

    1. Log in to T-Mobile.com using your T-Mobile ID.
    2. Select View Account > Shared Add-ons > Manage add-ons. Make sure that the All-In Home Internet line is chosen at the top.
    3. In the Services section, select the Paramount+ Essential plan ON US for Internet, then select Continue.
    4. Review the order page and select Agree & Submit.
    5. Select Third-Party service terms then Start Activation.
    6. Complete registration of your new Paramount+ subscription.
    7. Start streaming.

Subscription & billing

  • Your subscription is managed through T-Mobile.
  • T-Mobile acts as the method of payment for your Paramount+ subscription each month.
  • If you remove the All-In Home Internet plan or the Paramount+ Essential plan ON US for Internet benefit from your account, T-Mobile will immediately stop being your method of payment.
  • If you decide to upgrade your Paramount+ subscription, your Paramount+ subscription will no longer be complimentary as part of your qualifying All-In plan, and you’ll be responsible for subscription fees resulting from any Paramount+ plan switching. If you would like to upgrade your Paramount+ subscription you will need to cancel your Paramount+ Essential ON US for Internet subscription through T-Mobile by calling customer care, then subscribe directly with Paramount+ via credit card.
  • If you have problems with your subscription or wish to manage your subscription, go to the T-Mobile login page.
  • To manage the Paramount+ Essential plan ON US for Internet subscription, go to Manage add-ons. 
  • Paramount+ is not available in Puerto Rico

Getting support

If you need support, you'll need to contact either Paramount+ or T-Mobile, depending on the type of help you need.

  • Visit https://help.paramountplus.com/s/ for help.

    • Paramount+ app service troubleshooting (access issues, sync issues, streaming issues, etc.)
    • Paramount+ account issues/recovery (recover email or password)
    • Paramount+ product or programming questions
    • General Paramount+ questions

  • Contact T-Mobile​ if you need help with:

    • Adding or removing Paramount+
    • Basic troubleshooting
    • Getting a new Paramount+ activation text or email message
    • T-Mobile plan, billing, & account management
    • Basic network or hardware troubleshooting

    • If you cancel your T-Mobile account: You will immediately lose your Paramount+ Essential plan ON US for Internet subscription. T-Mobile will no longer be your Paramount+ method of payment and you will need to subscribe to Paramount+ directly to start a new subscription.
    • If you cancel your Paramount+ Essential plan ON US for Internet subscription benefit through T-Mobile: The cancellation can be future-dated or immediate and you will still have access to your service to the end of the billing cycle.
    1. Log in to T-Life or contact T-Mobile customer service to remove Paramount+ Essential plan ON US for Internet benefit from your account.
    2. Select Manage > See plans.
    3. Choose Manage add-ons.
    4. In the Services section, deselect the Paramount+ Essential plan ON US for Internet feature and choose Continue.
    5. On the review your order page, select Agree & submit.

As a T-Mobile All-In Home Internet customer in good standing, get Paramount+ on us when you subscribe to a Paramount+ Essential Monthly plan as a new or former Paramount+ subscriber. One claim per eligible line and max of two per account. Open to residents in the 50 United States. Cancel any time, effective at end of billing period. 18+. Your subscription to Paramount+ will be subject to the Paramount+ Subscription Terms (https://pplus.legal/subscription) and the Paramount Global Privacy Policy (https://pplus.legal/privacy). Like all plans, features may change or be discontinued at any time; see T-Mobile Terms and Conditions for details.

Looking for something else?

Return to T-Mobile Internet Support

 

Was this helpful?

   Survey Link