T-Mobile's FamilyMode lets you manage, monitor, filter and set time limits for your kids’ phones, tablets, gaming consoles, laptops, smart TVs and the other Wi-Fi-connected devices in your home… and it’s just $20 out of pocket for the device and $10/mo for the T-Mobile FamilyMode service.
On this page:
What is FamilyMode?
- For up to 17 (12 Voice, 5 MI) different lines and for one monthly subscription fee you can:
- Set daily Internet limits on apps or platforms
- Choose which platforms, sites and apps to allow on phones and tablets
- Instantly pause and resume mobile Internet access
- Filter out inappropriate content
- Reward your kids with bonus screen time
- See where your kids spend their time online
- Know where your kids are
- Optional FamilyMode Home Base can be purchased for $20, which allows parents to manage devices connected to home Wi-Fi (ex: laptops, game consoles).
- Use the FamilyMode app to monitor and control the T-Mobile FamilyMode service.
Eligibility & compatibility
- FamilyMode is not eligible to single-line plans. You must have at least two lines.
- It requires an active, non-past due account.
- All T-Mobile customers on a qualifying Magenta, ONE Plan, T-Mobile Essentials or Simple Choice plan, and for business customers with 17 lines or less (12 Voice 5 Mobile Internet).
- The Primary Account Holder's device must have a working camera to scan the SPARQ code.
- FamilyMode filters are used in place of Web Guard. Primary Account Holders who have FamilyMode will not have the option to add or manage Web Guard on My T-Mobile or T-Life.
- Device must be within the continental U.S. Service isn't designed to provide results when roaming outside this area.
- Not compatible with smartwatches.
Get the T-Mobile FamilyMode App
Sign up for T-Mobile FamilyMode in T-Mobile retail stores, online or by calling 1-800-T-MOBILE. Then, just download the T-Mobile FamilyMode app from the app store on your compatible device. See FamilyMode app for details compatible software versions.
Add the T-Mobile FamilyMode Home Base
Adding the Home Base device is simple – pick one up at any T-Mobile store or call 1-800-T-MOBILE (existing customers can dial 611 from their T-Mobile phone). Home Base is yours at a promotional rate of just $20 – a savings of $80 off the suggested retail price for a limited time!
For more on T-Mobile FamilyMode, visit https://www.t-mobile.com/offers/t-mobile-family-mode.
FamilyMode & DIGITS are incompatible; pausing Internet while using DIGITS could prevent calls from going through, including calls to 911. Qual'g T-Mobile plan, App install on all devices, & iOS/Android device req'd. Filters may not block all content you consider objectionable & may not filter some secured (HTTPS) traffic. Home Base: Compatible WI-FI router req'd. Coverage may not be available in some areas. Location information provided is approximate & may not always be available. Monitored device must be turned on & have location services enabled. Use FamilyMode as intended; App terms apply. See Privacy Policy & Terms and Conditions (including arbitration provision) at T-Mobile.com for additional information. FamilyMode is a trademark of T-Mobile USA, Inc.
Was this helpful?