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TMO-G4SE Cannot go to websites from PC Browsers
Hi new customer here. Called customer support and they were not helpful at all. Have a TMO_G4SE gateway running FW 1.03.20 and I can connect to the internet but on my company PC (have to connect through VPN) all internet pages basically don't work giving either an err_ssl_protocol_error or err_connection_timeout problem. When I go back to my old internet (still active) I have no issues connecting to anything so I don't think its a problem on my computer or VPN side. I tried to flush my DNS and still no dice. Does anyone have any advice or work arounds to fix this? Basically will be unusable if I can't use this for my remote work. Thanks!
Customer service representative lied
Dear T-Mobile Customer Service, I am writing to you regarding a miscommunication with one of the T-Mobile representatives I spoke with. This past May, I intended to purchase an iPhone 14 Plus, but the representative I spoke to told me to buy the iPhone 14 Pro instead because the former was out of stock. He also told me that the monthly bill for both phones would be $14 and $15, however contrary to what this agent told me, the bill I have received has come out to $34 for each phone, making it a total of $68 monthly. When I explained the situation to one of the supervisors whose name is Sharika, she rudely dismissed my complaint and did nothing to remedy this issue. I have felt extremely disrespected and beguiled by this experience because as it stands, T-Mobile reneged on the initial deal and my bill has now come out to be much higher than I was initially told. I am thereby contacting you to seek a solution for this blatant miscommunication and am requesting that you adjust my monthly bill for the two iPhone 14 Pros to match the terms that were agreed to, namely $14 for one and $15 for the other, which comes out to be $29. I also request that you review the supervisor's conduct above recorded in the log for this call as I felt inappropriately dismissed. I hope you can resolve this issue for me as a longtime customer for 7 years who has received numerous offers to switch to Verizon, but has not because of T-Mobile’s past, and hopefully continuing, stellar customer service. You can reach me at (845) 521-1061. Thank you for your time. Best, Masuma Syed
T-Mobile Gateway and TL-SG1005P POE switch Trouble
I have a TL-1005P POE switch attached to my t-mobile 5 G network. The switch is powered. I have the cable attached to the top ethernet port on the Gateway and port 5 - no poe - on the TL-1005p. One CAT6 cable attached to port 1 that goes to outdoor range extender. I also have a cable going from the second ethernet port to a google nest router. This setup brings up an error message on the Gateway. Device connection issue. Press power button to turn off device for 10 seconds. if the issues persist contact customer support. Error code LAN003. Affter power button reset the error message LAN003 returns. If I remove the ethernet cable connecting to the POE switch the error message goes away. How do I fix this device connection issue?
Phone upgrades - why are existing customers shamed?
For the record, I hate smart phones. They are useful for two purposes - taking pictures - I'm an engineer very useful, etc and - wait for it - taking 95% spam calls and a few real calls. Yeah, I wonder why I have the dang thing. So years ago, we signed up with Sprint, the wife wanted new phones, they had a great deal, etc. Best monthly rate was for the business plan. The Sprint to t-mobile transition was been an epic disaster. i'm locked in some sort of limbo, I pay the bill, but my wife owns the account, no one can fix it. Anyway... My iPhone 11XR (old I know) is insane. It loses contacts, is dysfunctional, etc. I walk into the store to discuss a new phone. Clerk: "We'll give you a $100 trade in on your XR, and your new iPhone 16 <anything> will be around 1k." Me: "f**** that." As I'm walking out the door, there is a big sign that says come to t-mobile. We'll give you up to 4 iPhone 16 Pros for free new lines only. What about your loyal customers tmobile?
Dissaponted
We did a trade in to get a new phone. Iphone 12 pro max. Perfect condition for the new iPhone 16.Then t mobile received the phone and they said it's damaged. They send us pictures of the damaged phone. It looks like someone drove over the phone with a car. And of course now we won't get the credit towards the new Iphone. Now we have to file a claim with ups and we all know how that goes. So dissaponted with mobile. We've been a customer for over 20 years. What a shame.
Is there anyway to contact Facebook about a hacked account?((Contact~Helpline~USA!))
Some member of the fb lines took 10 minutes to understand the question in the title, you can contact Facebook if your account has been hacked Facebook provides+(1) -844-595-9829 a dedicated recovery tool at www.facebook.com/hacked to help users regain control of compromised accounts +(1) -844-595-9829.Is there anyway to contact Facebook about a hacked account?((Contact~Helpline!))
Some member of the fb lines took 10 minutes to understand the question in the title, you can contact Facebook if your account has been hacked Facebook provides+(1) -844-595-9829 a dedicated recovery tool at www.facebook.com/hacked to help users regain control of compromised accounts +(1) -844-595-9829.Is there anyway to contact Facebook about a hacked account?((Contact^~^Helpline))
Some member of the fb lines took 10 minutes to understand the question in the title, you can contact Facebook if your account has been hacked Facebook provides +(1) -844-595-9829 a dedicated recovery tool at www.facebook.com/hacked to help users regain control of compromised accounts +(1) -844-595-9829.
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