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Abusive Thieves
Good day, I can not believe the turmoil T mobile has caused in my life. This is unfair, because they care a”Business “ they are allowed to straight out Lie to you!! I ordered WiFi , Never Received the box, never used Any data, but T mobile continuously charged my account $70 each month until I went crazy and finally they closed the account. I have yet to receive my money back each time I call them. They tell me a different story. They lie to me. They treat me with disrespect I could go on and on and on I am on autistic spectrum this has caused a lot of turmoil and mental anguish. I have depressed. I don’t wanna talk to people. I don’t wanna be around people. It took years for me to talk to people, but in a show I ordered something I never received it. I continuously asked for help. They continue to lie. They continue to steal from a person that is on disability. I’m on disability now and they’re stealing my money their thieves just unbelievable. I just can’t believe that America has to come to this T-Mobile needs money so bad that they got to steal from a disabled autistic child anyway, I’m hoping that someone somewhere will contact me. Maybe you know a manager because every time I call you tell me you’re a manager and you’re not a manager you tell me you’re doing something you’re not doing something you’re telling me to delete my information. I delete my information now I have no information to even fight with. It’s really sad because if this is being done to me, God knows how many other people this is being done too, and they don’t do anything about it. They don’t say anything. No wonder T-Mobile has so much money. I will say this, though I will continue to take it to my grave everybody I see come in contact with all the letters I can write to everybody everywhere it’s going to hear about what T-Mobile has done and what T-Mobile does. I guess I’ll have to come at this. I don’t even know how to work this for him here or any of this, but I will guess I’ll come back tomorrow and post again and post again and again and again better business bro I will post and I will call. I’m gonna call channel 7 news. I’m gonna have it reported on the freaking news because I’m tired I’m tired. I’m tired of being pushed around and then they wanna they’re gonna go charge people late fees and drag them over the coals and they even lied to my bank and told my bank that I received the services. They lied to my bank my bank that I was crazy just the thing did they get to do because they’re bigger than we are but that’s OK cause if we all come together, we’ll be better than them right OK I guess I’ll be back tomorrow to complain some more and I’ll call T-Mobile and complain to the data
T-Mobile Fiber nightmare
I am sorry to say that we decided to switch to T-mobile fiber in Jan 2025. Installed and activated in Feb 2025. The installation was not easy going. T-mobile representative had no understanding of installation nor equipment to be installed. Told it was a 1 day installation which took multiple days. We had a technician show up at our house around 9pm on a Sunday night asking if he could do the install. He was told no that there was a scheduled date and time for Saturday at noon. He returned 7pm Monday night and asked if this was a better time. Our original installation date was move a week so we could try and figure out exactly what needed to be done. We told one of the techs we did not want any holes in the walls or anything mounted on our living room wall. Wall plate from existing internet provider was to be removed and cable to come out of that hole. Technician drilled hole above wall plate and mounted a box crooked and was getting ready to mount the modem. T-Mobile fiber service was terrible. In just a few weeks of service we had 6 outages that we knew of. One which was out for almost 24 hour. We scheduled for a damage estimator with T-mobile to repair holes in the wall which never showed up. We canceled service to only have T-mobile come to our house while we were not home and start running a new fiber line to the front of our house under the living room window. Tmobile is telling us we need to deal directly with their subcontractor for the damage and there is nothing they can do for us since we canceled service. This is the worst experience I've ever had with a utility company. I would not recommend T-mobile fiber. Service and support is not what you would expect from Tmobile.
Ethernet Ports Not Working on G4AR
Overnight the ethernet ports are no longer working on the G4AR. We have already restarted it with no success. Before last night it was working great for about 3/4 of a month. Has anyone else run into this? Is an issue with the device itself? Wifi is working great overall.
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