Incident Response Platform Innovation

KEY TAKEAWAYS

FLORIAN is the first AI-enabled incident response command platform developed to aid fire services, civil protection, and disaster control teams.
FLORIAN supports first responders with innovative communication, location, and coordination information for effective and confident response planning, on and offline.
By leveraging 5G connectivity and prioritization from T-Mobile, first responders using FLORIAN have an incident response platform that can create visibility into evolving situations—quickly.

You know that heart-pounding moment when you arrive at the scene of an emergency–and the rush of those first few moments when you’re sizing up the situation and making a plan? We're helping make those moments safer. Here's how FLORIAN and the T-Mobile 5G network are changing the game for firefighter safety.

Picture this: You're an incident commander coordinating a team of firefighters inside a high-rise building. Instead of relying on radio check-ins every 10 minutes, you can see exactly where your team is, floor by floor, in real time. That's what the first responders at the Arlington County Fire Department in Virginia experienced when they switched to FLORIAN.

“With FLORIAN, we can see not only what floor they’re on but how fast and in what direction they’re moving,” said Captain and Communications Technology Officer Nathan (Ned) Waterfall from Arlington County Fire Department. “Our previous solution could only tell us if firefighters were in a building, but now, with 3D mapping, we can see what floor they’re on.”

FLORIAN isn't just another tech tool—it's your command center's best friend. It brings together everything you need in one easy-to-read dashboard:

3D mapping that works even offline
Voice control that understands firefighter lingo
Smart tracking that pinpoints the location of every team member

What makes all of this possible? Our 5G network: Fast, reliable connections when speed truly matters.

Just ask Captain Waterfall: "This is a game changer. We can find firefighters in seconds now— not minutes. That's the difference between life and death."

The Arlington County Fire Department uses FLORIAN in other amazing ways, too.

At the recent Marine Corps Marathon, first responders raced into action when a runner experienced a medical emergency. They acted swiftly, tending to the runner’s needs while simultaneously using race registration data to quickly locate the runner’s emergency contact—reuniting them on the spot.

That on-scene reunion was made possible because FLORIAN can provide first responders with instant access to critical information—like road closure maps, drone feeds, and weather radar— all in one place. By collecting multiple data streams and displaying them on a single dashboard, FLORIAN helps you assess emergencies faster, plan your next moves, and communicate with your team in real time. This means you can respond with precision and confidence when every second counts.

A focus on firefighter safety.

Firefighter safety was top of mind when 3AM Innovations founders developed FLORIAN.
"Many of us have lost team members," shares Ryan Litt, co-founder of 3AM Innovations. "We're passionate about changing that story."

The result of 3AM Innovation’s vision: An automated incident command software and accountability platform that creates visibility in the moment. “It’s info that can help save lives by augmenting decisions with data,” said Litt. “T-Mobile offers the speed of delivery and prioritization that helps support our mission.”

“T-Mobile offers the speed of delivery and prioritization that helps support our mission.”

—Ryan Litt, Co-Founder and COO, 3AM Innovations

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“Technology has provided us with a significant opportunity to help first responders by creating visibility in the moment.”

With the T-Mobile 5G network, multiple features work in tandem to bring FLORIAN data sharing to life:

High speed, low latency for data-intensive communications.
Enhanced reliability with broad network coverage, reaching more places when it matters most.
High capacity that’s great for data-intensive tools like 3D mapping, voice-based AI, and geolocated video.

With an incident response platform that delivers critical information at the ready, anincident commanders can send support right where it’s needed—fast. That helps speed up response time and increases survivability potential for citizens and firefighters alike.

Making Arlington firefighters safer.

The Arlington County Fire Department first brought in FLORIAN for its firefighter localization project to track firefighters who are outside their vehicles.

Before FLORIAN, the Arlington County Fire Department relied on verbal Personnel Accountability Reports (PAR) every 10 minutes to relay information and track their firefighters in the field. Now that location and status updates are automatically provided in real time, the department can quickly make better-informed decisions and reduce radio voice traffic.

Today, teams don’t have to rely on first-responder voice descriptions, which can be hard to relay in stressful situations. FLORIAN keeps command informed moment by moment with accurate location pins and live, on-scene video streams from firefighters using wearable cameras.

“This technology is a game changer for both accountability and operations,” said Waterfall. “It completely reworks how we figure out where people are and, in the case of an emergency, how we rescue them. When we have an incident where we are trying to locate firefighters and officers needing help—we can locate them in seconds. With an integrated feed of everything going on, life-saving decisions can be made based on information that’s reliable, accurate, and updated in real time.”

Vital information en route and on scene.

FLORIAN also helps with response support when teams are on their way to an incident, providing helpful information such as:

Routing and turn-by-turn directions
Hydrant status,
Voice command,
3D terrain and satellite maps

The ability to survey the scene before they even arrive helps firefighters prioritize their moves in high-stress situations.

“Having all that data and real-time footage means nothing if you can’t get it to the response teams that need it.”

—Ryan Litt, Co-Founder and COO, 3AM Innovations

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At the scene, FLORIAN provides online and offline capabilities, such as automated personnel tracking, path mapping, geofencing with automated alerts, and touch-enabled map annotations. Data archiving and transcription can also help with post-incident reviews and training.

“Having all that data and real-time footage means nothing if you can’t get it to the response teams that need it to help manage a large-scale event, for example,” Litt said. “Using FLORIAN, first responders can exchange geolocated video feeds and other information to create visibility as quickly as possible to help stop things from escalating.”

Mission to serve public safety, amplified.

“Working with T-Mobile for Government was a natural choice for us, largely because we can amplify our mission with T-Mobile network connectivity and prioritization,” said Litt. “It’s important that we can leverage their device inventory to provision departments with phones during special events.”

An incident response platform that has interoperability with other software also helps with quicker decision making. Through FLORIAN’s Monitor package, firefighters can view drone video feeds and weather maps directly within FLORIAN screens. The system even works when connectivity is limited: offline capabilities store data and synchronize when devices are back online.

Fast speed. Reliability. The ability to handle large amounts of real-time data. This combination makes America’s largest and fastest 5G network ideal for emergency communications.

With T-Mobile for Government and FLORIAN, first responders can use their connected devices to maintain data-intensive communications with low latency. They can stream video, share critical files, access tracking, and more.

Compliance and the government focus on technology adoption.

FLORIAN can also help public safety agencies comply with federal and state requirements, including:

The Dingell Act, which requires firefighters to be tracked during wildfires
E911, which calls for improved location accuracy for 911 call data delivered by Commercial Mobile Radio Service providers
NERIS, which calls for modern incident data schemas to aid emergency response teams' decision making

“Ultimately, we built our incident command platform, FLORIAN, to better equip first responders to meet the challenges of modern emergencies, keep them as safe as possible, and improve outcomes for our communities,” Litt said.

When 3AM Innovations and T-Mobile for Government work together, public safety wins. Now, agencies of all sizes can harness the speed, reliability, and coverage of the nation’s largest 5G network to provide real-time tracking to drive greater situational awareness and help save lives.