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SyncUp kids watch activation on business acct
Upgraded phones and got kids watches from T-mobile at one of their locations within a Sam's Club. They had to order all the items. Ended up receiving our two phones and two kids watches. Was able to activate our phones even though there wasn't any instructions or QR codes provided. What is proving difficult is setting up the kids watches. Trying to follow the prompts on the watch, it wants us to open the tlife app. Problem is with a business account, the tlife app always prompts us to login to the business website, where I see no option to activate the watches. I've been on call with a rep for 40 minutes and they couldn't find a solution. Apparently I didn't have a tmobile ID even though I could log into the business account. Tried creating a tmobile ID with a different email on their advice and now the tlife app won't recognize my phone number. Been away from tmobile for 2 years and decided to come back and the app and 'business' accounts are absolutely horrible. Any luck on activating SyncUp watches with a business account or am I going to have to find the nearest tmobile store?
How T-Mobile Calculates Monthly EIP Costs
Greetings. I am not (yet) a T-Mobile customer. I have a question about purchasing a new phone from T-Mobile. In the first attachment, I show that T-Mobile is offering a $1,000 promotion for my trade-in - the Samsung Galaxy S23 Ultra 5G in good condition - if I purchase a new Samsung Galaxy S25 Ultra on an EIP. In the second attachment, I show that the full retail price of the S25 Ultra with 256GB of storage $1,299.99. Thus, if I apply my $1,000 promotion, I should pay $299.99 for this phone after all is said and done. The second attachment also shows that my monthly payment for the 24-month EIP will be $20.83. But $20.83 x 24 months = $499.92, not $299.99! It's a little misleading, however, because T-Mobile actually doesn't apply the $1,000 promotion evenly over the 24 months of the EIP. According to T-Mobile's website, I'll get a one-time bill credit of $320, and the $680 balance of the promotion with be divided evenly among the 24 months of the EIP. Let's see the arithmetic in that case: $1,299.99 - 320.00 = $979.99 - 680 = $299.99 / 24 months = $12.50 per month. This is less than the $20.83 per month that T-Mobile advertises! So my question is: How does T-Mobile calculate a monthly payment of $20.83?? This question has stumped three different T-Mobile customer service reps, but then I shouldn't expect them to know anything about the calculation of monthly costs, since their purpose is to sell and that is how they are trained. Can anyone explain how the $20.83 per month is calculated?
3 Month Free Trial
I’ve been trying to apply for the free trial for about a week now and every time I go into the T-Mobile app it has nothing in the home page I have uninstalled the app multiple times I have made multiple accounts and I still have no pop up saying “ Try T-Mobile” I am not a customer but I was hoping to see if there service was any good because I am looking for a new service my phone is unlocked and is compatible with e-sim may someone please help me out with this situation I don’t know if I’m the only one with this problem or not I have searched on google for a solution but have found non.No gift cards yet
I upgraded 3 phones through the Sam’s club in hodgkins il and still no gift cards.. This was prior to Thanksgiving so there is no reason for them not to be added to my account already.. why can’t we get any help on this situation? Maybe us customers need to file a class action lawsuit against both companies
Tmobile home internet free trail
Be aware of this free trail Tmobile home internet deal. I started my free trail on 1/9/2025 and I returned the box on 1/17/2025. But Tmobile charged me $50 on 1/31/2025. I called them several times and were told to wait until 2/10/2025 for the full refund of $50. Today, I spent 3 hours calling Tmobile's customer support l and got answer that free trail is no longer available. However, this free trail offer is still available on Tmobile website. But these customer support rep. in Philippines are just refused to acknowledge it and hanged up phone.TMOBILE? VPN? Work from home issues
Currently unable to connect to internet; or open apps with computer. Just off the phone with tech support at work AND we have 4 work at home associates that are having the same issue. Is anyone else having this problem? T Mobile says it’s the VPN, but we’ve always used the VPN. I’ve not been able to work since Saturday.AI Technology in Mobile Phones
AI Technology in Mobile Phones is something I’ve been curious about lately How does it actually work in our daily use What kind of features make our phones smarter and more intuitive Are there any cool ways it personalizes the experience without being too intrusive I’ve heard about some AI-driven tools that adapt to your habits and show useful info at the right time but how does that even happen Would love to know more about how AI is shaping mobile tech and what’s next in this space Any insights or examples would be great
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