Forum Discussion
Access old messages for legal purposes
Is there a way that I gain access old messages that were deleted off of a phone?
- HeavenMCommunity Manager
Mykel1982 wrote:
I am the main person on my account an I erase some very important messages from my phone is there a way to retrieve the messages again
Messages can contain tons of important information especially because it is a widely used form of communication nowadays. If you have messages backed up, then you should be able to retrieve those messages through that backup. That is not something that is automatically done and the messages are not saved on the T-Mobile side. If you didn’t have messages backing up, then anything that is deleted is not recoverable.
- fireguy_6364Modem Master
unfortunately no..you might get lucky and depending on how long ago your phone backed itself up you might still have the old convos backed up to Google or Apple..not sure which phone you have..but if its re updated itself then whatever was lost is now lost fully.
- Mykel1982Network Novice
I am the main person on my account an I erase some very important messages from my phone is there a way to retrieve the messages again
- tidbitsSpectrum Specialist
Want to add if they are imessages then T-Mobile has no records of them as they do not go through their system.
- tidbitsSpectrum Specialist
They can only give you date and times and not the contents of them. If you need the contents you need a judge to get sign off and your lawyer to send the paperwork in to the legal department.
Related Content
- 12 months ago
- 7 months ago
- 2 years ago