Forum Discussion
Apple TV
I am on an approved T-Mobile plan and linked to Apple TV however I am still being billed & payment is still being pulled from my banking account. I’ve called T-Mobile every month since and one said - your account shows T-Mobile is linked and free to you but couldn’t explain when I told them they are still billing me and getting paid by me, told me to give it a few days. 2nd time I went to a store - staff told me I had to download the APP on my phone in order for it to be linked - asked how I linked it if I didn’t have the APP - told her on a computer? So I downloaded the APP and here we are again another month still billed by Apple TV and this time I was told “Maybe you have 2 accounts because TMobile is paying your account and to contact Apple TV. It’s linked to my email and apple t and I do not have 2 accounts. So what do I do?
you followed these steps?
Activate your Apple TV+ subscription.
Step 1:
For T-Mobile wireless customers, log into your account.
For T-Mobile for Business customers, click here.
Step 2:
Once verified, you’ll be redirected to create an account with Apple TV+
I am an Apple TV+ customer and I pay monthly through Apple. How will Apple TV+ On Us work for me?
Once you redeem the Apple TV+ On Us promotion, your paid Apple TV+ subscription will pause and Apple TV+ On Us through T-Mobile will take over. Once the T-Mobile offer period is over (if applicable), pay $6.99 per month. Cancel anytime.
