Forum Discussion
Carrier unlocked Iphone XR locked after reset and update to iOS 16.2
Hi all. I ran into such a problem. Iphone XR not accepting sim card after reset and update to ios 16.2. I am not a US citizen and do not live in the US. I bought this phone in October 2019 on ebay ...
Sprint was dissolved into T-Mobile what seems like ages ago now. Sprint as a carrier does not exist anymore. As mentioned, devices do not relock after being factory reset which illustrates that some sort of work around or hack was used. If you can't get a response from the person you purchased it from and convince them to take it back for a refund. There is nothing T-Mobile can do. You do not meet any of the T-Mobile SIM Unlock Requirements and you mention the device was stolen but not blacklisted.
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
