Forum Discussion

Theabove's avatar
Theabove
Network Novice
3 years ago

Feit floodlight camera device not pairing

My newly installed Feit Electric floodlight camera device is not pairing. The device & iPhone must both connect thru 2.4Gh channels. I don’t know how to make this happen nor do I have visibility to such details. 

  • bvb1003's avatar
    bvb1003
    Network Novice

    Hi TonyM! can you please share the detailed instructions on how to change the WPA version 2.4GHz to wpa/wpa2 and on how to reset the router? 

    Thanks,

    Christie

  • TonyM's avatar
    TonyM
    Newbie Caller
    Charles N wrote:

    I have the same problem. I finally made it work. I have changed the WPA version on the 2.4GHz to wpa/wpa2 then the router resetting. Boom….the flood light connected. I doubt resetting the router make it work. But it worked for me. Good luck 

    Thanks, that fixed my issue as well !!!

  • I have the same problem. I finally made it work. I have changed the WPA version on the 2.4GHz to wpa/wpa2 then the router resetting. Boom….the flood light connected. I doubt resetting the router make it work. But it worked for me. Good luck 

  • pedro_sanchez's avatar
    pedro_sanchez
    Transmission Trainee

    I don’t know specifically about Feit, but with other devices (Ring, Wemo, kitchen appliances) I have had to temporarily shut off the 5 GHz network to get connected. Once connected, then you can turn the 5 GHz network back on. I suspect that is the case with your device.

  • I’ve connected my iphone to a newly added a 2.4 GHz WiFi network in my T mobile internet and the Feit security camera is still not connected to the feit app.    Chat with a Feit online for a hour and it is still not working.    If anyone knows how to setup the Feit camera with T-Mobile Home Internet, please post your tricks.