Forum Discussion

lovelylys0720's avatar
lovelylys0720
Network Novice
2 years ago

lock phone

my old friend won’t pay her half of the bill anymore now that we aren’t friends & it’s on my plan. how could I lock her phone completely where she’s not able to use it? 

  • syaoran's avatar
    syaoran
    Transmission Titan

    If you are the Primary Account Holder (PAH), you can suspend her their line in your my.t-mobile.com account or even cancel  it.  If they have any EIP’s though.   Cancelling the line they are tied to might remove any promotions and discounts on it and cause the full amount to be due on the next bill.