Forum Discussion
Please help me unlock my iPhone 12 Pro max
Dear T-Mobile Customer Service,
I am writing to request an unlock for my device. I am currently a non-T-Mobile（I'm a customer who switched from sprint to T-mobile） user and would like to use my device with a different carrier. I have verified that my phone is not locked to a different carrier and meet all eligibility requirements. Please provide me with further instructions on how to proceed with the unlocking process.
Thank you for your assistance.
Sincerely,
muhammad ahmed
imei no: 356717113114234
Tmobile only unlocks phones for their customers only who meet the requirements in the link below.
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
