Forum Discussion

magenta2673227's avatar
magenta2673227
Network Novice
7 years ago
Solved

Service Access Denied

I'm having the same issue. I am texting a simple code and its keeps giving me this message. I need it for a volunteer organization that I am working with. Is it my phone, t mobile or them? is the...
  • tmo_marissa's avatar
    tmo_marissa
    7 years ago

    Ah, OK! In that case, please Community-2153ā€‹ so that we can check the message blocking settings on our side -- we may need to alter your account provisioning to get this working! šŸ˜Š

tmo_amanda's avatar
tmo_amanda
Bandwidth Buff
7 years ago

Hey, @magenta2673227ā€‹! 

This sounds like more of a block that's on your account. Do you have a prepaid or postpaid account? When was the last time you were able to successfully send a text to them? Are you able to receive texts from that number?