Forum Discussion
Text code 128 and 2300
- 3 months ago
Hey all! We love that you are taking advantage of the app and website to keep an eye on your bill and usage details. It can be nerve wracking when something new shows up that doesn't totally match up with what’s on your device. It took me a bit of time, but I was able to clarify with some of our messaging and billing teams that the 2300 code is used for Multimedia Messaging routing (think picture and group messages) and 128 is used by our voicemail system. These codes are used on the system side of things to deliver and confirm delivery of your important data, so it shows on the bill as a stamp. The phone does not show the short code because it receives the real important stuff; your messages and voicemails.
It is 100% NOT A WHATSAPP code. I’m sorry if someone gave u the wrong idea. It’s not that salacious lol. I believe one of the two text codes (almost positive it’s the 2300 since it’s only ever a incoming text) is when T-Mobile text you the voicemail you received, the one they automatically send and most all of us use to see n hear any voicemails. And that’s definitely new that it’s recording it on our usage log. The other one (128 I’m 99% sure) is when someone you’ve blocked (doesn’t need to be a specific #, it could be any text T-Mobile detected as spam), so if you have spam blocker on you do not receive a text but they are showing up on the usage regardless. I blocked my husband and then had him text me. And the next day I checked and it aligned w the time he texted.
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