Forum Discussion
Visual Voicemail not working on iPhone
Visual Voicemail is not working for me. I have been with T-Mobile for 16 years and did not have this problem until recently. It began on an iPhone SE - suddenly stopped showing me voicemails. I tried...
The reason why it is broken for you is because Apple system is separate from T-Mobile’s system. You’d have this problem with other carriers from time to time.
Your plan comes with the VV to text feature. You need to call into T-Mobile to “disable” it at the system level, and not at the user level. When you do this your VVM will work.
