Forum Discussion
Price increase for included lines??
I have an unlimited plan that includes two lines. Does this latest $5 increase apply to those lines as well? Anyone know?
My One Plus plan was raised $5 a line last year and I read that since it was raised it will be exempt.
T-Mobile is getting the plans that weren't raised.
My One Plus plan was raised $5 a line last year and I read that since it was raised it will be exempt.
T-Mobile is getting the plans that weren't raised.
Yup, just spent an hour arguing with customer no-service and they are jacking everyone with a $5 a line increase April 2nd.
I had a supervisor named Mark ASSURE ME that I could disregard that text because it did not apply to me since my plan is grandfathered in. We were working on some other issues that required a follow up two days later. He in fact did follow up and made ONE statement and discontinued the call. His words "your plan will go up and you will be required to pay the $5 per month per line". The audacity and unprofessionalism that T-Mobile now has as representatives is DISGUSTING.
did they clarify if it's a "one time" raise and the bill will stay that way or is it 5 this month and 10 next then 15 etc?
They said "We would be sorry to see you leave."....
