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Baitandswitch's avatar
Baitandswitch
Newbie Caller
2 years ago
Solved

How to escalate a complaint

  I received a text from T-mobile.  They said I could buy 2 I phones get $700 off one, and receive a free line.   I called T-mobile, they checked my account and said yes you definitely qualify. I the...
  • fireguy_6364's avatar
    2 years ago

    contact TMO through either Facebook or Twitter..this will start you with tier 2 support over the call in tier 1 support agents.