Forum Discussion

shanmuga's avatar
shanmuga
Network Novice
10 years ago
Solved

How to get receipt/bill for prepaid T Mobile payment ?

Hi, I made a payment for my prepaid T mobile account few days back. I got an email notification saying my payment has been made, however, there is no place I could get a receipt for the payment...
  • tmo_mike_c's avatar
    tmo_mike_c
    10 years ago

    Hey @shanmuga‌.

    The best way for prepaid customers to get a receipt would be to make the purchase in the store and have the sales rep there print one out for you. There isn't a way to print one if you made the payment any other way.

nskmda's avatar
nskmda
Roaming Rookie
2 years ago
Rajesh Pai wrote:

for this I need to drive 4 miles to a Tmobile store every month and stand in Q for 30 min to refill and get the detailed receipt.

 

Do you mean I can actually get the receipt at a store?

My point was about paying from my bank (using account number from the bill) instead of putting my CC# in @ the TM site (where it can be stolen or something).