Forum Discussion
T-Mobile has cancelled my promo EIP
So it started with I changed my phone plan on 11/21. After that I upgraded my phones on 11/29. On January 29th they ended my Promo EIP which is 800 dollars spread over 2 years. My plan went up 32 dollars per month. I talked to T-Mobile and they said their is nothing they will do, not can do. They basically have committed Fraud by taking my phones without paying for them, nor will they return them. I have filed a complaint with FCC and my state attorney. Their will be a class action lawsuit if TMobile will not return my phones or give me my 800 dollars EIP either or. Please everyone talk to FCC and file complaints. This illegal actions needs to be brought forth and criminal charges filed.
That same thing almost happened to me but I had the documentation so TMobile had to abide by it. I already filed with the FCC on complaints not only on payments because they shut off my only means of paying my bill, but also pulling this on me over 2 years ago.
Recently, I traded in an iPhone 14 for a new iPhone 16 Pro Max. Tmobile gave me $500 for the old phone, applied as a $20.84 credit for 24 months. I need to add my work phone number to the new phone but I can't because the phone is 'networked' locked until it is paid in full. If I pay the outstanding balance on the new phone to unlock it, I will lose the $20.84/mo credit....which means, like you, I basically sent them my old iPhone 14 for free. This is definitely a fraudulent and very misleading business practice.
