Forum Discussion

Frazzled's avatar
Frazzled
Newbie Caller
4 months ago

Asus Zenfone 8

Is anyone having recent issues with their Asus Zenfone 8 connectivity? I've had my phone for a while and there were no issues with connecting with the network. However, the past 1.5 months, I've had issues with connecting to the internet (outside of wifi). It was recommended I swap out a sim card so I did and it fixed the issue for a week or so but then it just got worse. In recent weeks, I've had instances when I was unable to make calls, I would not get calls (straight to voicemail), and I would not be able to receive MMS (until connectivity returned). I've also had some not coming through for a couple of months, but they were infrequent enough. Now I wonder if they were forecasting what was to come.

Resetting my phone doesn't work. Switching Internet off and on doesn't seem to work, either. Switching my phone off completely for a couple of minutes seems to help sometimes. Any ideas on what the problem could be? I see unofficial reports of people reporting T-mobile issues, but T-mobile doesn't seem to confirm them.

  • Keith65's avatar
    Keith65
    Network Novice

    This may be the same as no reply, but an alert from TM on mine (Asus 8) that i still like, had good reviews, was a little power-pack. Well that review's not too old, but what our phones are n-o-w? Because they're not enough to keep up with TM and Verizon networks huh? I happen to still like the phone even though alert warned of less services could be because of it not being able to-from what I interpret, "enough" to use their network. Verizon's neither. I'm not into getting a new phone (again). And i like the size, but most people start out with 6 inch screens. Well go to the movie theater and carry that screen out in your pocket. I'm more inclined to keep what I have but will admit, Asus isn't as useful when it comes to navigating through to get answers on their end.