Forum Discussion
Cherhome
2 years agoNetwork Novice
computer not recognizing TMobile internet for wifi connection
I have an HP laptop and it doesn't recognize my Tmobile internet connection. I've tried several fixes, even manually connecting. Every other device; smart tv's, cell phones, tablets, etc have no trou...
nc1037
2 years agoBandwidth Buddy
Some devices cannot see or connect to the gateway’s default network. You want to leave this network alone and ADD a second network with the + sign at the bottom of the Network tab in the T-Mobile Internet app. For this new network, set the band to 2.4 GHz and set the WPA version to WPA/WPA2. Try connecting your laptop to this second network. Use the default network for your other devices, as much as possible.
Here are the T-Mobile support instructions for how to add the second network with the app.
Android How to create additional Wi-Fi networks | T-Mobile Internet app | Android | T-Mobile Support
iOS How to create additional Wi-Fi networks | T-Mobile Internet app | iOS | T-Mobile Support
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