Forum Discussion
Fraud - Returned Gateway In Mint Condition, Now they want $79.00
Returned 5G internet Gateway as speeds got worse over time. Returned in original packaging as instructed and in mint condition. Now they want $79 for saying the unit is damaged. I shipped the unit...
Same thing happened to me. Sent back a physically perfect gateway, it just wouldn't start up. I get an email charging me $79 for gross damage. They sent me a pic of a random gateway that looked like a blow torch was used on the screen. The best I could do was get a $40 dollar credit.There is something very fishy going on with them. I have no trust or confidence in this company. I'm out $39 dollars for a defective gateway. They don't send a pic of the identification details on the gateway so there is no way to know what gateway they are taking pics of. Very disappointed
