Forum Discussion
phone replacement
Hi I was wondering if I could replace my phone. I'm 17 and im currently on my parents phone plan. I have a galaxy s9+ the phone screen, the back glass is cracked, the charging port doesn't work and t...
If there is insurance on the device. It would be replaced with a device of the same model or close to it. The PAH (Primary Account Holder will need to contact Customer Care at 611 or visit your local T-Mobile store to inquire further. Devices with cracked screens are not eligible for trade-ins.
