Forum Discussion
Roaming Violation
Alaskanbo wrote:Well that’s great. Basically no one knows the data caps. Only way to know is to go there and try it yourself. They really need to clarify this on T Mobiles website.
fireguy_6364 wrote:PartnerWhen you travel outside of T‑Mobile's network areas, your phone automatically switches to use one of our wireless network partners when coverage is available, you have data roaming enabled, and you have roaming data remaining. Speeds and connections may vary. Most plans allow data roaming. See details about domestic roaming data. Not available for prepaid tablet and wearable plans.
Preferred roaming partners
T-Mobile has two classifications of domestic roaming networks based on the agreement we have in place with each partner, standard and preferred.
In some parts of the US, preferred partners may provide additional courtesy data beyond the amount included in your rate plan while domestically roaming; standard partners do not. If roaming on a preferred partner network, you may continue to receive data at 2G speeds or higher until you return to a T-Mobile coverage area, begin roaming in another area covered by one of our standard network partners, or begin the next bill cycle. This additional amount of data is provided as a courtesy and is determined by the individual partnership, varies across network partners, and may change or even be removed at any time.
Traveling can be stressful, especially when you have some ambiguity. T-Mobile does not have any towers in Alaska, so we rely on partner networks to allow our customers to use service. That means that you may have areas where there is no coverage or the coverage is low or slow. Your rate plan outlines the domestic data roaming limits for your lines, so you will want to check that out on My.T-Mobile.com. I quoted Fireguy_6364 because he makes a great point. Your plan will show a limit, but some of our roaming partners allow our customers to use more. That is up to their discretion based on many factors like bandwidth, traffic, etc. Because the numbers can vary based on the plan you have and the domestic roaming partner, it is impractical to outline exact numbers on the website, but we offer the details for your account on the plan details screen after you login.
Hope this helps.
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