Forum Discussion
Showing Wrong Time Zone and T-Mobile STILL Can't Fix
I’ve been on chat and the phone with T-Mobile Customer Service for at least 2 hours now.
My Samsung Note 9 randomly switches from the correct (central) time zone to eastern time zone as described in this post below from 3 years ago. Obviously this problem has not been solved as the post indicates.
T-mobile wants to attribute it to my phone being a samsung, but excluding myself, there are at least six other individuals at my place of work that this is happening to (all on the t-mobile network) with different phone models.
https://community.t-mobile.com/accounts-services-4/showing-wrong-time-zone-and-t-mobile-can-t-fix-14219If anyone out there has a solution to this, please share!
I spent approximately 30 minutes on the phone with Samsung support. T-mobile connected me with them. There currently seems to be no resolution with either T-mobile or Samsung. T-mobile states that they’ll investigate further. Samsung states that they may have to look into developing a new update.
Have you tried contacting Samsung support?
