Forum Discussion
t-Mobile Data
Has anyone else had problems with their data not allowing them to access certain apps? Right now, if I’m using my mobile data I can’t send or receive snaps on Snapchat, I can’t send or receive anythi...
This sounds like “Family Controls” → “Web Guard” might be set to “High” instead of “No Filtering.” We experienced the same “no help” conversation with T-Mobile support. Seems like they don’t train their support staff to recognize the behavior related to their service settings/features.
So, particularly, the “High” setting blocks:
- Social Networking - Sites that promote interaction and networking between people.
Check here: https://my.t-mobile.com/account/profile/family_controls/webguard
Or navigate on the T-Mobile web site to: Profile → Family Controls → Web Guard
