Forum Discussion
VPN app won't work on cellular network
I have to log into an app for work through a VPN on my phone and I can’t get it to work on cellular data . I am using an iphone, it will work if I am connected to a wifi network but not on cellular d...
Hello @ibugu2,
It sounds like an IPv6 compatibility issue on your VPN (or possibly the company’s network). If the VPN or network are only passing IPv4 traffic, this presents a problem, since I believe that T-Mobile is IPv6.
This should not prevent you from connecting, but might require setting a second APN on your phone (I’d have to research how this is accomplished on iOS devices). Do you happen to know what VPN your company uses (e.g. MobileIron, WorkspaceONE, Intune, etc.)?
If your company has an IT department (or IT person), that would be the first place to start. If not, I might be able to provide some more guidance on the steps necessary.
