T-Mobile Military - difficult to unlock the device unlock

The key here is having the Active Duty Military (ADM) flag on your account. Just having a regular military account/pricing does not qualify you for the military unlocking exceptions. What you need to do is e-mail a copy of your deployment orders to usmilitaryerr@t-mobile.com and request they add the ADM flag to your account. After they do that you will then be eligible for the military unlocking exceptions that bypass the normal requirements. In your specific case, it will get around still having the balance on your phone. Once you have the ADM flag on your account call into customer service and tell them you have the ADM flag on your account which bypasses the normal unlocking requirements and request for your phone to be unlocked. Typically, the customer service agent will need to put in a request to the "offline" team to perform the unlock which requires additional approval by a manager which takes 10-15 minutes. The good news is once they do that the phone is immediately unlocked. Sometimes I've had to restart the phone, but it's immediate. If the customer service agent tells you they're submitting a request and it will be unlocked in 24-48 hours then they're doing it the normal way (not ADM military exception) and it won't work. Usually that occurs when it's after hours offshore customer service agents that don't know what they're doing. In that case, just wait until normal hours when US customer service agents are on and try again. Hopefully this helps and thank you for your service!

Right, I agree with him.

personally i rarely buy from carriers. Unlocked is the way to go for a long time now no matter what country you are in.

Did you send them your orders?  My understanding unless you have orders to leave the country they won’t permanently unlock iPhone as they do not have an option for temporary unlock.  Most Android devices have a temp and a permanent unlock option.

Most US carriers will do the same when it comes to iPhones even if you’ve been with them for a long tenure.

How to get unlocked and if pay fully I can get a new device from apple store itself right?

I am on monthly payments and have bill credits  and I needed the device to be unlocked to able to use for personal protection in order to use local networks on foreign country

My request has been denied This is ridiculous been with t mobile for 7 years

this is what it does