Forum Discussion
unhappy_with_ho
4 years agoNewbie Caller
Throttling + Hot Spot... Is it really unlimited data?
I have a hotspot with a 100gb 5g data plan. The sales man told me that after the 100 gb were used I would switch automatically to LTE network with “unlimited data.” Observably, this does not appea...
tomwil
4 years agoBandwidth Buff
unhappy with hotspot wrote:I have a hotspot with a 100gb 5g data plan. The sales man told me that after the 100 gb were used I would switch automatically to LTE network with “unlimited data.”
Observably, this does not appear to be the case. This month I crossed the 101 gb mark, and the internet speed dropped to 0.10 MBS!
The salesman told you wrong. You drop down to pathetic 2G speeds after you reach your allotment.
https://www.t-mobile.com/responsibility/consumer-info/policies/internet-service
If your total high-speed data usage exceeds your selected high-speed allotment during a billing cycle, we reduce your data speed to 2G speeds (for most plans, 128 kbps) for the remainder of that billing cycle.
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