Forum Discussion
Can't refill prepaid account online
Anyone else not able to refill their prepaid account online? My option is grayed out for 2 months now, nobody can tell me what's going on with it, I have to call to get it refilled.
Same issue. It’s amazing. This website has never worked correctly in the year plus that I’ve had T-mobile service. It’s hard to believe that a large company like this has a website that looks (and operates) like a site that was built by complete amateurs. Now I just chuckle every time I go to the website and shake my head in disbelief.
