Forum Discussion

kathyrothberg's avatar
kathyrothberg
Roaming Rookie
2 years ago
Solved

Verizon is still Primary?

I recently switched to T-mobile.  When I turn on the phone it says T-mobile on the left upper corner, however when I check settings Verizon is still listed as primary carrier.  Is this the way it sho...
  • syaoran's avatar
    2 years ago

    It kind of sounds like the port either hasn’t fully completed or there is an issue with the eSIM.  Is your Verizon eSIM still saved?  You might want to delete or at the very least, disable it.