Forum Discussion
Exhausted trying to get T-Mobile to T-Mobile Promotion
I’m currently going through the same exact issues with no code, no answers…is this even legit? The service has been good but not $160 a month good plus a false advertisement for a “FREE AMAZOM FIRE TV” with purchase of this plan.. am I missing something?
- cchatman19642 months agoNewbie Caller
I'm having the same issue with them for the TV. They had the nerve to tell me to purchase the TV and they will credit my bill for the amount of the TV. Like what!!! They want me to spend MY money for something that was promised for free. No way. Too many people have had this problem which points to a classaction lawsuit.
- Cortneeleigh2 months agoNewbie Caller
Yes!! They try so hard to avoid responding about the TV promotion every time i try to reach out for any help, it is absolutely RIDICULOUS!! They bribe you with a “FREE 40inch AMAZON FIRE TV”… “ if you sign up for the $160 monthly home internet plan”… which I did, and still no answers, no emails, no promo codes. Are there grounds to sue? I am upset enough to join you on that lol and $160 is so expensive for internet!! I can barely afford it!! I mainly signed up for the TV because my kids need one.. I’m so angry and disappointed. Companies shouldn’t be able to do this to people. It’s false advertisement.
- mamba2 months agoNewbie Caller
I agree companies shouldn't be able to do this and get away with it. I highly doubt they even look at their forums where people ask questions and complain .. I have not heard anything from them still. Not a peep. I was just told ah well so sorry but we can't help you with this issue we sent the codes out to redeem it. Well I hate to break it to them but they did not because if they did I would have the TV. I checked everything. All my cell phones for texts .. I checked all my emails and the spam junk folders. There is nothing here. No code nothing. Nada zip. I love the service itself it's fast but they suck at customer service and shady deals.
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