#1 from J.D. Power—again.
#1 for U.S. Wireless Full-Service Customer Care Study, Volume 1
#1 for U.S. Wireless Full-Service Purchase Experience Study, Volume 1
#1 for U.S. Wireless Non-Contract Full-Service Purchase Experience Study, Volume 1
(Metro by
The best in wireless. Year after year.
2021
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- 2021 FICO Decisions Awards: FICO Industry Vanguard Award
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- 2021 U.S. Wireless Customer Care Mobile Network Operator Performance Study–Volume 1
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- Q1 Speed Test:
T-Mobile has fastest 5G speeds and offers a 5G connection more often than anyone else
- Q1 Speed Test:
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- 5G User Experience Report, April 2021:
T-Mobile has fastest 5G upload and download speeds, customers get a 5G signal more often that customers on other networks - 5G User Experience Report, January 2021:
T-Mobile has fastest 5G upload and download speeds, customers get a 5G signal more often that customers on other networks
- 5G User Experience Report, April 2021:
2020
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- 2020 U.S. Wireless Purchase Experience Full-Performance Study – Volume 1
- 2020 U.S. Wireless Customer Care Full-Service Performance Study – Volume 1
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- Best Customer Service Companies 2020
2019
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T-Mobile customers most satisfied throughout 2018- Un-carrier® customers ranked
T-Mobile Highest for Quality in 2018
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- Wireless Purchase Experience
2018
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- State of Mobile Networks Report, July 18: Fastest 4G download speeds, fastest download speeds overall, fastest upload speeds, lowest 4G latency and most available 4G
- State of Mobile Networks Report, Jan. 2018:
T-Mobile has fastest 4G download speeds, fastest download speeds overall, and most available 4G
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- Green Power Leadership Awards
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- Best In-Class Customer Service
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- World’s Most Valuable Brands
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- Highest ever scores in the industry for Full Service Customer Care (16th consecutive)
- #1 for U.S. Wireless Purchase Experience Studies – Volume 1 for full-service
- #1 for U.S. Wireless Purchase Experience Studies – Volume 1 for non-contract providers
- #1 for U.S. Wireless Customer Care Performance Study – Volume 1 for full-service (15th non-consecutive)
- #1 for U.S. Wireless Customer Care Performance Study – Volume 1 for non-contract providers (Metro by
T-Mobile , 5th non-consecutive) - #1 in U.S. Business Wireless Satisfaction Study
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- Best Phone Plan for Families (
T-Mobile Essentials)
- Best Phone Plan for Families (
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- America’s Best Customer Service for Telecommunications (Metro by
T-Mobile )
- America’s Best Customer Service for Telecommunications (Metro by
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- 2018 U.S. Mobile Performance, July 2018:
T-Mobile has fastest speeds nationwide, fastest speeds in 31 states and fastest in rural areas
- 2018 U.S. Mobile Performance, July 2018:
2017
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- #1 for Overall Customer Satisfaction
- #1 for Likelihood to Recommend
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- #1 in U.S. Business Wireless Satisfaction Study
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- 2017 U.S. Market Report, Sept. 2017:
T-Mobile has fastest speeds nationwide, fastest in more cities and fastest on the most popular smartphones
- 2017 U.S. Market Report, Sept. 2017:
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- State of Mobile Networks Report, Aug. 2017:
T-Mobile has fastest 4G download speeds, fastest download speeds overall, lowest 4G latency and most available 4G - State of Mobile Networks Report, Feb. 2017:
T-Mobile ranks first for 4G download speeds and fastest download speeds overall
- State of Mobile Networks Report, Aug. 2017:
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- #1 Satisfaction score throughout 2017
A best place to work. Back to back to back.
Best Place to Work for Disability Inclusion
Best Workplaces™ for Women
Military Friendly® Employer
2021
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- Best Global Culture
- Best Place to Work in Seattle
- Best Marketing Team
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- America’s Best Employers
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- Top 100 Companies to Work For
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- Best Places to Work
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- 100% Score – Corporate Equality Index
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- Corporate Champion of the Year
2020
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- 'A List' For Climate Change
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- Best Leadership Teams
- Best Companies for Compensation
- Best Companies for Perks & Benefits
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- Best Workplaces for Disability Inclusion
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- World's Most Ethical Companies
-
- Best Workplace for Innovators
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- Best Places to Work Employees’ Choice Awards
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- Top 100 Companies
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- Corporate Responders
- America's Best Employers
- America's Best Employers for New Graduates
- Best Employers for Diversity
- Best Employers for Women
- JUST 100 Companies
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- Best Workplaces for Women
- Best Workplaces for Millennials
- Best Workplaces for Diversity
- Top 100 Companies to Work For
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- Essential 100
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- 100% Score Corporate Equality Index
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- Military Friendly Employer
- Military Spouse Friendly Employer
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- Top Companies for Executive Women
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- Best Companies for Multicultural Women
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- Fastest Growing Brands
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- America’s Best Customer Service
2019
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- America’s Best Place to Work for Diversity
- America's Best Employers
- JUST 100
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- Top 100 Companies to Work For
- Best Workplaces for Diversity**
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- 50 Most Innovative Companies
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- Best Company in Seattle
- Best Company Outlook
- Best Company for Sales
- Best Company for Engineering
- Top CEOs for Women
- Top CEOs for Diversity
- Best Leadership Teams
- Best Companies for Professional Development
- Happiest Employees
- Best Companies for Perks & Benefits
- Best Companies for Compensation
- Best Company Cultures
- Best CEOs
- Best Places to Work for Diversity
- Best Places to Work for Women
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- World’s Most Ethical Companies
-
- 100% Score Corporate Equality Index
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- IGNITE 2019 Community Service Award
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- Readers’ Choice Top 50 Employers
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- America’s Best Companies for Seniors
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- Top Companies to Work For in HR
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- Top 10 Best Companies in Retail & E-Commerce for Millennial Women in 2019
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- Employees’ Choice Top CEOs
- Best Places to Work Employees’ Choice Awards
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- Leading Disability Employer
-
- Best Adoption-Friendly Workplaces
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- Best Military Spouse Employer
- Military Friendly Brand
2018
-
- Corporate Goodness Award Winner
-
- Overall Best Company to Work For
- Best Company for Happiness
- Best Company for Professional Development
- Best Companies for Perks and Benefits
- Best Company for Compensation
- Best Company for Managers
- Best Company for Leadership
- Best Company for Women
- Best Company for Diversity
- Best CEOs for Diversity: John Legere
- Best CEOs for Women: John Legere
- Best CEOs Seattle: John Legere
- Best CEOs: John Legere
-
- Best Adoption-Friendly Workplace
-
- World’s Most Ethical Companies
-
- CEO of the Year: John Legere
-
- Best Places to Work Employees’ Choice Awards
- Highest Rated CEOs for Employees’ Choice Awards
-
- 100% Score Corporate Equality Index
-
- Best Employer for New Graduates
- Best Employers for Diversity
-
- Best Workplaces for Diversity
- Best Workplaces for Parents
- Best Workplaces for Millennials
- Great Place to Work: Best Workplaces for Women
- Fortune 100 Best Companies to Work For
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- Top 30 Best Employers for Latinos in the Nation
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- Best-of-the-Best Corporation for Inclusion
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- Leading Disability Employer
-
- Best Place to Work for Disability Inclusion
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- Corporation of the Year
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- World’s Top Companies for HR
-
- Nation’s Top Military Friendly® Employers
- Designated a top Military Friendly Brand
- Designated a top Military Friendly Company for Supplier Diversity
- Designated a top Military Friendly Company
2017
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- Best Managers at Large Companies
- Top U.S. Companies for Diversity
- Best Team Cultures (Large Companies)
- Best Company Leaders
- Companies with the Best Future Outlooks
- Best Large Companies for Women
- Best CEOs: John Legere
-
- Best Places to Work Employees’ Choice Awards
- Highest Rated CEOs for Employees’ Choice Awards
-
- Corporate Equality Index, Best Place to Work for LGBT Equality
-
- Best Workplaces for Diversity
- Best Workplaces for Parents
-
- 100 Best Places for Latinos to Work
-
- Nation’s Top Military Friendly® Employers
-
- 2017 North American Candidate Experience Award
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- Best Place to Work for Disability Inclusion
-
- Best Adoption-Friendly Workplace
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- World’s Most Ethical Companies