As T-Mobile’s chief operating officer (COO), Srini Gopalan plays a pivotal role in shaping the company’s next era of growth, driving momentum on T-Mobile’s multi-year plans by employing some of the world’s most advanced technologies to perfect every customer journey and earn their loyalty for life. Working alongside T-Mobile’s senior leaders, he oversees the company’s technology initiatives and go-to-market operations across the Consumer and Business groups, focusing on becoming a data-driven, AI-enabled, digital-first organization that brings exceptional experiences to Un-carrier’s customers and advances the company’s leadership in 5G and next-generation mobile networks.

Srini joined T-Mobile in March 2025, bringing extensive experience in technology, telecommunications and business operations, and a proven track record of operational excellence, digital transformation and customer-centric strategies. He has previously served as a member of T-Mobile’s board of directors and most recently was CEO of Deutsche Telekom’s (DT) Germany business. There, he doubled the company’s growth rate, scaled fiber to connect millions of homes, and achieved record mobile market share. Earlier, as a Deutsche Telekom board member for Europe, he helped turn the business into one of the fastest-growing telecom operations in the region with top customer satisfaction scores.

Prior to DT, Srini had top roles at Bharti Airtel, Capital One, Vodafone and Deutsche Telekom, where he spearheaded growth strategies that positioned those businesses as leaders in highly competitive industries, including using data and digital strategies to provide impactful solutions for consumers. Srini studied business administration at St. Stephen’s College in New Delhi and earned his Master of Business Administration at IIM Ahmedabad, India’s leading business school.

Outside of work, Srini spends time with his wife and their two teenagers. A fan of blues music, he looks forward to traveling across the U.S. to catch live performances. He’s also a passionate cricket fan and enjoys running long distances, self-admittedly at a “very, very slow” pace.