T-Mobile Supplier Policies

Click here to read the full Supplier Code of Conduct that describes the business and employment practices T‑Mobile requires.

The T-Mobile Third Party Information Security Policy TISP-600 sets forth T-Mobile's baseline security requirements for Third Parties (including Suppliers) to ensure appropriate technological and procedural controls in place to protect T-Mobile's information, business interests, and reputation. This Policy supersedes all preceding third party information security policies and standards (including TISS 610). Additional technical security standards may apply to Third Parties, depending on the security risk presented.

Speak Up Policy, this policy states that T‑Mobile employees, suppliers and other third parties will be protected from retaliation for reporting suspected misconduct, including violations of the law, the Supplier Code of Conduct, and Supplier Policies. Click here to read the full Speak Up Policy.

Supplier Travel and Expenses Policy, outlines supplier business expenses eligible for reimbursement and provides requirements and procedures for submitting invoices, reimbursement claims and business expense reports in order to receive timely reimbursement of eligible expenses.

The Responsible Sourcing Policy describes our suppliers’ commitments to adopt social, ethical, and environmental considerations in their own operations and those of their suppliers, in areas such conflict minerals, paper and plastic sourcing, circular use of materials, water protection, and climate change, plus observe high social and ethical standards.

T-Mobile's Supplier Data Processing Requirements define the mandatory data privacy requirements for Suppliers that access or process the personal data of T-Mobile's customers, consumers, or employees on T-Mobile's behalf. Every Supplier who accesses or processes this type of personal data for T-Mobile must follow these requirements to ensure compliance with applicable federal and state privacy laws and T-Mobile's privacy policies.

The American Sign Language (ASL) Interpretation Standards outline the basic qualifications for ASL Interpreters who contract with T-Mobile to provide professional ASL interpreting services in the U.S.

T-Mobile provides products and services to government customers. As part of these agreements, the government mandates that certain provisions must be passed down to our suppliers, who are classified as "subcontractors" under government regulations. This policy ensures compliance with these requirements. T-Mobile FAR/DFARS Flowdown Policy.

USGCI constitutes information pertinent to the identification of a United States Government Customer. Consequently, all vendors granted access to USGCI are required to undergo annual training on the importance of protecting USGCI. The primary objective of this training is to uphold compliance with USGCI standards and to guarantee the appropriate management of USGCI by vendors. This training regimen is fundamental to T-Mobile's compliance responsibilities and undergoes validation via a third-party audit. Refer to the Training on Protecting T-Mobile’s U.S. Government Customer Information(USGCI) for Non-T-Mobile Workers.