Forum Discussion

Al_Allen12's avatar
Al_Allen12
Network Novice
3 years ago

account pin

Account pin 

 

  • HeavenM's avatar
    HeavenM
    Community Manager

    Hello @Al.Allen12, I removed the pin because we should not be sharing account numbers, pins, phone numbers, or emails. This is a public site and I wouldn't want your account to be at risk. I do want to make sure you are able to get your account pin number updated though. Here is the support page that talks about account pin numbers and has the steps on how to update it online. Update your Customer PIN/Passcode | T-Mobile Support 

  • i would hope you didnt create that one..if you did you pretty much just gave it to everyone and their mom since this is a fully public site.