Forum Discussion
GoingFullNerd
2 years agoNetwork Novice
Assurant Sent me a non working Phone
Has anyone else received a damaged unit as an insurance replacement. I was sent a replacement iphone as part of my claim and the unit was unable to activate or be used. Assurant and T-Mobile are st...
Nopenah
2 years agoNewbie Caller
Same exact situation here. They sent an iPhone that was sim locked and completely useless.
almost 2 weeks of dealing with this daily, being hung up on by Assurant, transferred, lied to. I can say this is absolutely the most disgusting company I have ever dealt with.
they email a fedex overnight return label, but when they wanted to send the correct one it was ups and took a week!?!
Today, when the “correct” phone arrived I put in my sim synced to iCloud and… no service again.
T-Mobile store helped me out. Assurant is full of pigs. End.
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